Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Patrick Kirwan

Belmont,MA

Summary

Dynamic professional with extensive experience at BBSTEP. Proven ability in decision-making and problem resolution. Proficient in HCSIS, demonstrating strong organizational skills and effective communication within the BBSTEP organization and with families to foster collaboration and success.

Overview

1
1
Certification

Work History

Employment Specialist — Options Day Service Team

BBSTEP
  • Supported community-based employment services by assisting individuals in identifying and achieving their career goals through comprehensive vocational assessments and individualized employment planning.
  • Facilitated job development and placement, building strong employer relationships and securing meaningful work opportunities for participants.
  • Provided ongoing, person-centered job coaching and follow-up support to ensure long-term success and workplace stability.
  • Developed and implemented vocational curricula, training materials, and resource guides tailored to both individual learning needs and staff development.
  • Delivered training, coaching, and hands-on support to vocational staff to strengthen team skills, consistency, and service quality.
  • Led and facilitated employment-related team meetings, promoting collaboration, problem-solving, and effective communication across the service team.
  • Offered ongoing consultation, mentoring, and professional guidance to vocational staff to enhance program effectiveness and support organizational goals.

Asleep Overnight SA (Quirk and Individual Support)

BBSTEP

· Provided overnight coverage at assigned site, ensuring individuals had access to support when needed while remaining asleep during designated hours.

· Remained on-call throughout the overnight shift, responding to emergency situations and providing direct care as necessary to ensure individuals' safety and well-being.

· Implemented and documented individuals' support plans, following established guidelines to ensure appropriate care, assistance, and progress monitoring during overnight hours.

· Maintained a calm and responsive presence, addressing any urgent needs or issues that arose during the night and communicating with other staff as needed.

· Adhered to site-specific operational protocols and procedures to ensure consistent care and safety of all individuals at the site.

Program Coordinator — Options Day Services

BBSTEP
  • Coordinated daily operations of Options Day Services, ensuring smooth program execution, staff scheduling, and compliance with organizational policies.
  • Managed confidential client files, ensuring accuracy and confidentiality in all documentation, while adhering to legal and ethical standards.
  • Developed and maintained structured daily activity schedules, aligning programming with individual goals and organizational objectives.
  • Collaborated with staff to develop and implement customized curricula for individuals based on their unique needs and preferences.
  • Advocated for designated individuals by identifying and addressing their needs, ensuring they had access to the resources, support, and services required for success.
  • Maintained comprehensive documentation for case management, including progress notes, goal tracking, and other reports as required by the Senior Director and regulatory agencies.
  • Provided direct support and case management for a small caseload of individuals, assisting with goal setting, progress monitoring, and adjustments to plans as needed.
  • Supported the Senior Director and team with special projects, assisting in the development of strategies to improve program efficiency and outcomes.

Education

High School Diploma -

Minuteman High School
Lexington, MA
09-1998

Skills

  • Proficient within the HCSIS network
  • Strong knowledge of BBSTEP Policies and Procedures
  • Attention to detail
  • Excellent communication with BBSTEP team, Service Coordinators Families and Guardians
  • Decision-making
  • Problem resolution
  • Multitasking Abilities
  • Organization and time management

Certification

First Aid and CPR

MAP certification

Safety Care Certification


Timeline

Employment Specialist — Options Day Service Team

BBSTEP

Asleep Overnight SA (Quirk and Individual Support)

BBSTEP

Program Coordinator — Options Day Services

BBSTEP

High School Diploma -

Minuteman High School