PATRICK LEAL
Rosenberg,TX
Summary
Motivated and results driven sales leader with a successful track record leading growth business. Strategic sales and operational expertise in key functional disciplines needed to develop and build high performance, growth orientated sales and leadership teams. Demonstrated success delivering results, new business development and operational process improvements. Excellent communication and leadership skills with the experience to deliver superior business performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Branch Manager
1 Priority Environmental Services, LLC
02.2024 - Current
- Managed and lead branch operations and financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Help increase conversion rates from less than 3% to 20% in first year.
- Guide employee performance evaluations and foster a culture of excellence and recognition.
- Implement strategic sales plans, achieving measurable growth and community brand presence.
- Facilitate regular sales meetings, ensuring team alignment with current goals and promotions.
- Consistently achieve performance targets, driving measurable improvements in service quality.
- Build and nurture strong relationships with clients, stakeholders, and team members.
Branch Manager
Heritage-Crystal Clean
07.2020 - 12.2023
- Grew a $6M branch to an $11M+ branch per year through branch operations and achieving record sales growth.
- Expand customer base and meet revenue targets through strategic sales initiatives.
- Ensure compliance with corporate policies and OSHA standards.
- Implemented strategic recruitment and training initiatives, significantly reducing employee turnover and enhancing staff competency across branch operations.
- Maintained friendly and professional customer interactions.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Branch Manager
Heritage-Crystal Clean
01.2018 - 07.2020
- Launched new branch, driving revenue growth from $400k per year to over $2M by operational efficiency, ensuring compliance, and expanding client base in designated area.
- Achieved sales quotas for total revenue and new customer development through strategic planning and data-driven decision-making.
- Led sales, growth, and operations in designated area; achieved revenue targets, expanded client base.
- Secured long-term client partnerships, enhanced service, resolved issues, improved satisfaction.
- Motivated team involvement in processes, maintained professional client interactions.
- Stepped in for absent team members to maintain service continuity, demonstrating versatility and commitment to customer satisfaction.
Sales and Service Representative
Heritage-Crystal Clean
10.2013 - 12.2017
- Optimized customer service through efficient fluid exchanges and waste removal, 8-10 customers per day, while maintaining commercial vehicle operations and accurate documentation.
- Operated Class B vehicle, maintaining excellent driving record and safety standards.
- Completed federal waste manifests accurately, ensuring legal compliance and efficiency.
- Enhanced customer satisfaction through prompt service and expert product knowledge.
- Consistently met sales goals, contributing to team revenue with top sales figures of $30-40k revenue per week and 1-2 new customers per week.
- Analyzed customer needs to provide tailored solutions, resulting in increased satisfaction and consistent achievement of sales targets.
Vacuum Sales and Service Representative
Heritage-Crystal Clean
10.2012 - 09.2013
- Operated Class B tanker truck, servicing customers and managing waste disposal.
- Improved client satisfaction through prompt, knowledgeable assistance.
- Identified new sales opportunities through proactive research and networking, 4-5 cold calls per week.
- Developed strategies to expand client base and increase revenue streams by 10%.
- Built strong client relationships, fostering high repeat business rates.
- Actively engaged with customers to address needs and provide tailored solutions.
- Managed daily offloading of waste, maintaining operational efficiency.
Education
Diploma -
Lamar Consolidated High School
Rosenberg, TX05.2003
Skills
- Sales Growth
- Branch Operations Management
- Business Development
- Relationship Building and Management
- Self-confident and self-motivated
- Team Leadership
- Sales management
- Excellent time management skills
Certification
CDL A
Awards
- Crystal Club (sales contest) winner
- 2014 - #4 Sales and Service Rep in the company
- 2015 - #2 Sales and Service Rep in the company
- 2016 - #1 Sales and Service Rep in the company
- 2017 - #1 Sales and Service Rep in the company
- 2018 - #1 Branch Manager in small branch category
- 2019 - #1 Branch Manager in small branch category
- 2021 - #1 Branch Manager in large branch category
- 2022 - #1 Branch Manager in large branch category
Timeline
Branch Manager
1 Priority Environmental Services, LLC
02.2024 - Current
Branch Manager
Heritage-Crystal Clean
07.2020 - 12.2023
Branch Manager
Heritage-Crystal Clean
01.2018 - 07.2020
Sales and Service Representative
Heritage-Crystal Clean
10.2013 - 12.2017
Vacuum Sales and Service Representative
Heritage-Crystal Clean
10.2012 - 09.2013
CDL A
Diploma -
Lamar Consolidated High School
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