Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Patrick Lepsic

Manchester

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Casino Manager

NHCG, LLC
Nashua
11.2022 - Current
  • Supervised daily operations of casino floor, ensuring compliance with regulations and safety procedures.
  • Managed staff scheduling and trained team on customer service standards to enhance guest experience.
  • Oversaw cash handling procedures, maintaining accuracy and security in transactions.
  • Developed comprehensive training materials for new employees on casino operations and safety protocols.
  • Resolved guest complaints promptly, maintaining high levels of satisfaction and positive relationships.
  • Monitored gaming equipment regularly, ensuring proper functioning and adherence to safety standards.
  • Prepared detailed reports on gaming activities, including revenue generated from slots and table games.
  • Implemented proactive measures to monitor security surveillance systems, detecting suspicious activity effectively.

Casino Dealer

Jim Raferty
Nashua
11.2020 - 11.2022
  • Ensured adherence to game rules and procedures while dealing various table games.
  • Monitored player activity, maintaining game integrity and regulatory compliance.
  • Managed cash transactions accurately during gaming sessions and payouts.
  • Greeted incoming guests with enthusiasm, promoting a fun and memorable experience.
  • Engaged with patrons to enhance their gaming experience through friendly interaction.
  • Inspected cards, dice, and other gaming equipment before use to ensure quality.
  • Explained game rules and facilitated smooth gameplay by taking bets and delivering payouts.
  • Reported irregularities or suspicious behavior to supervisors for prompt resolution.

Summer Camp Counselor

Boy Scouts of America
Manchester
06.2016 - 08.2019
  • Supervised daily activities for youth participants in outdoor programs.
  • Organized and led team-building exercises to foster cooperation among campers.
  • Instructed youth on essential camping skills, including fire safety and navigation.
  • Maintained safety standards during all camp activities and emergency procedures.
  • Mentored junior counselors, providing guidance and support in their roles.
  • Engaged children in various activities while ensuring a safe environment.
  • Facilitated group problem-solving discussions to build positive relationships among campers.
  • Promoted team-building exercises such as trust falls and scavenger hunts.

Education

PG Ski Race Program -

Gould Academy
Bethel, ME
03-2020

High School Diploma -

Rice Memorial High School
South Burlington, VT
06-2019

Skills

  • Regulatory compliance oversight
  • Gaming equipment monitoring
  • Customer relationship management
  • Problem solving
  • Safety compliance
  • Team collaboration
  • Willingness to learn
  • Safety awareness

Accomplishments

  • Eagle Scout 2019

Certification

  • Primary Gaming Operator

References

References available upon request.

Timeline

Casino Manager

NHCG, LLC
11.2022 - Current

Casino Dealer

Jim Raferty
11.2020 - 11.2022

Summer Camp Counselor

Boy Scouts of America
06.2016 - 08.2019

PG Ski Race Program -

Gould Academy

High School Diploma -

Rice Memorial High School

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