Patrick McCann

• Led BDR team at #1 in SALs (45), Closed/Won business (8 deals worth $400k+), and pipeline generated ($4 mil+) for this FY.
• Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
• Developed business pipeline using cold and warm techniques.
• Expanded business through effective network development, identifying new, and prospective clients.
• Used SalesForce to handle current portfolio and prospective leads.
• Brought in new accounts through successful networking strategies and promotional approaches.

Managed revenue models, process flows, operations support and customer engagement strategies.

• Conferred with existing and potential customers to assess and propose optimal solutions. Consistently grew business year-over-year; outpacing peers in District, Market, Territory, and Company levels.
• Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues. Consistent, year-over-year leading performance company-wide for labor management and productivity.
• Managed team of diverse employees that created world class customer experience, which led to repeat business and continued business growth.

• Trained team members in successful strategies to meet operational and sales targets.
• Established and optimized schedules to keep coverage and service in line with forecasted demands.
• Promptly handled administrative and back-office processes.