Patrick McDiarmid

• Managed catering orders from start to finish, including orders worth $2,000-$3,000.
• Oversaw catering orders from initiation to completion, ensuring quality and client satisfaction for orders valued at $2,000-$3,000.
• Enhanced team skills through training on catering procedures.
• Monitored order accuracy and performed quality checks, enhancing guest satisfaction by minimizing errors.
• Addressed delivery and service issues promptly, fostering strong relationships with repeat clients.

• Processed customer orders and managed transactions at cash register, ensuring accuracy and timely service.
• Processed customer orders and managed transactions at cash register, ensuring accuracy and efficient service.
• Coordinated with front counter staff to prioritize rush orders and reduce ticket delays.
• Coordinated with front counter staff to prioritize rush orders, minimizing ticket delays.

• Greeted guests promptly, ensuring accurate order entry into point-of-sale system.
• Provided friendly service by effectively addressing customer questions and managing order changes.
• Handled cash, card, and mobile payments accurately at front counter, maintaining smooth transaction flow.
• Greeted guests promptly and entered orders into point-of-sale system.

Extracurricular Activities:

Volunteer Work AG Center Farm Show-Monroe, NC April 2023 to May 2023

• Responsible for helping with traffic flow
• Assisted people to and from the farm show
• Managed time & productivity of the workday to meet clients needs
• Followed work instructions and worked with group.