Patrick McKinney

Case Manager

The People Concern

02.2020 - Current

Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
Developed and implemented comprehensive case management plans to address client needs and goals.
Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
Monitored clients' progress and tracked client services to provide crisis interventions.
Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
Participated in regular professional development opportunities to stay current on best practices within the field of case management.