Patrick McMahon
Port Saint Lucie,FL
Summary
Results-driven professional with leadership experience in sales support, retail management, and medical documentation. Proven ability to streamline operations, lead high-performing teams, and drive business outcomes. Strong communication skills, detail-oriented, and highly adaptable in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Sales Support & Document Specialist – Team Lead
Wellstart Medical
10.2023 - Current
- Lead support team for CGM and DME product documentation and order processing
- Acted as primary liaison between sales, providers, and insurers to resolve documentation issues and expedite approvals
- Implemented systems that improved turnaround time and reduced processing errors
- Trained staff on compliance standards and streamlined workflows to meet audit and payer requirements
Retail Store Manager
Zumiez
07.2022 - 09.2023
- Managed high-volume store ranked Top 4 in the district
- Recruited, trained, and led team to exceed sales goals and deliver strong customer experiences
- Ranked Top 200 in personal sales nationwide
- Used KPI analysis to optimize schedules, inventory, and promotions
Delivery Driver
Amazon (via Clean and Green Services)
04.2019 - 02.2022
- Maintained high accuracy and customer satisfaction across demanding routes
- Adapted to time-sensitive challenges with efficiency and professionalism
- Delivered an average of 300 packages to customer doorsteps and business offices.
Retail Store Manager
Spirit Halloween
09.2018 - 11.2021
- Hired, trained, and supervised up to 30 employees during peak seasonal operations
- Managed merchandising, staffing, and inventory for high-traffic retail locations
Data Entry Specialist
ABC Medical
07.2014 - 01.2017
- Verified and processed patient documents in compliance with Medicare guidelines
- Maintained digital records and ensured database accuracy
Skills
- Sales Support
- Microsoft Office
- Documentation & Compliance
- Team Leadership
- Salesforce
- Inventory Management
- Retail Management
- Medicare Guidelines
- Training & Development
- Customer Engagement
- KPI Analysis
- Data Entry
Timeline
Sales Support & Document Specialist – Team Lead
Wellstart Medical
10.2023 - Current
Retail Store Manager
Zumiez
07.2022 - 09.2023
Delivery Driver
Amazon (via Clean and Green Services)
04.2019 - 02.2022
Retail Store Manager
Spirit Halloween
09.2018 - 11.2021
Data Entry Specialist
ABC Medical
07.2014 - 01.2017
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