Patrick Melvin II
Phoenix,AZ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Youth Counselor
Greater Phoenix Urban League
08.2023 - Current
- Helped youth develop and achieve personal goals with close support.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Facilitated workshops and classes on anger management, life skills and drug and alcohol prevention.
- Facilitated goal-setting workshops for positive future planning, supporting academic and personal achievements.
- Documented detailed case notes efficiently, maintaining confidentiality while adhering to reporting protocols set forth by the organization.
- Designed individualized plans that incorporated diverse learning styles into skill-building exercises specific to each client''s objectives.
- Utilized social media platforms strategically to increase visibility of programs and events, reaching a wider audience with targeted messaging.
Director of Operations
Going The Extra Mile
01.2021 - 04.2023
- Established and monitored quality assurance standards to achieve operational excellence.
- Defined, implemented, and revised operational policies and guidelines.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Monitored office workflow and administrative processes to keep operations running smoothly.
Records Clerk
Canon Business Process Services
11.2020 - 01.2022
- Assisted with typing, data entry, and answering incoming calls as required.
- Maintained accuracy of records by verifying accuracy of data in records.
- Followed confidentially regulations to maintain privacy.
- Generated reports from database systems to track records.
- Created and maintained electronic filing system for quick and easy retrieval of records.
- Assisted with record management system implementation and maintenance to streamline operations.
- Enhanced office productivity with streamlined record-keeping processes, ensuring timely access to essential data.
- Supported legal compliance efforts by regularly reviewing and purging outdated or unnecessary records according to established guidelines.
Youth Care Worker
Youth Development Institute
11.2017 - 11.2020
- Completed clear and concise documentation of youth behavior and actions.
- Attended Handle With Care trainings to enhance staff and youth safety during physical intervention.
- Promoted emotional well-being by providing individualized support and counseling to address personal challenges faced by each youth.
- Conducted regular progress assessments, adjusting treatment plans as needed based on ongoing evaluation of each youth''s needs and progress.
- Utilized system model to teach youth life skills in accordance with individualized treatment plans.
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
Education
Bachelor of Science - Criminal Justice
Harris Stowe State University
St Louis, MO12.2015
Associate of Arts - Sociology
Wentworth Military Academy And College
Lexington, MO05.2013
Timeline
Youth Counselor
Greater Phoenix Urban League
08.2023 - Current
Director of Operations
Going The Extra Mile
01.2021 - 04.2023
Records Clerk
Canon Business Process Services
11.2020 - 01.2022
Youth Care Worker
Youth Development Institute
11.2017 - 11.2020
Bachelor of Science - Criminal Justice
Harris Stowe State University
Associate of Arts - Sociology
Wentworth Military Academy And College
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