Social services professional with extensive background in client support and advocacy. Known for effectively managing client cases and ensuring access to essential resources. Team-oriented with strong focus on collaboration, adaptable to changing needs, and committed to achieving impactful outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Caseworker (French/Creole Speaking)
Rockland County Department of Social Services
12.2022 - Current
Reviews case records, contacts and interviews clients, family and/or friends and speaks with other individuals who may provide additional information to identify individual and/or family problems and needs
Updates case records, writes letters and referrals, and completes forms and reports in accordance with local and state regulations
Arranges for or directly provides a variety of services to clients to improve their circumstances
Conducts in home visits to evaluate the home environment and to monitor progress towards achieving goals
Conducts time sensitive field visits including in home, school, hospitals, etc.
Acts as a liaison with community organizations and provider agencies to secure services for clients or make referrals, if necessary
Consults with legal, medical, psychiatric, and other professionals to ensure the formulation of service plans
Social Work Assistant
Montefiore Medical Group
05.2019 - 12.2022
Screen patients whose diagnosis and social data indicate need for social service intervention, according to Social Work practice standards
Participate in patient focused conferences both internally and with community-based organizations
Provide direct social work services to patients and their families including supportive counseling, community resource planning, advocacy, skill building and crisis intervention
Oversee the implementation of care coordination and developed comprehensive treatment plans with other disciplines
Perform comprehensive assessments including initial social services and depression screens
Build relationships with community-based organizations by phone and live presentation
Care Manager
Jawonio Inc.
05.2016 - 04.2019
Identified and assessed appropriate participants for Care Management services to include but not limited to, medical, behavioral health, substance abuse-recovery services and social services striving to improve patient’s overall quality of life
Completed all mandated reporting requirements by agency and all regulating agencies
Engaged participant in care management services and related benefits both in the community, in-home and in a court setting
Provided information for participants on vocational, benefits, housing, and employment resources and disseminate information to participants
Developed and maintained accurate and timely record on all individuals served, including the facilitation of the necessary documents to be contained within. This includes maintaining current medical and psychiatric evaluations, as required by the program guidelines
Education
Master’s degree - social work
New York University
05.2020
Bachelor of Arts - Social Relations
Cheyney University of Pennsylvania
01.1998
Skills
Demonstrated counseling proficiency
Self-motivated individual with robust communication skills
Flexible and efficient learner
Proficient in situation analysis
Proficient in English and Haitian Creole
Experienced with Excel functions
Certification
Racial Equity & Cultural Competence 10/2024
De-escalation: Overview and Best Practices 05/2024
Motivational Interviewing 12/2023
Suicide Prevention 11/2023
Understanding Trauma and homelessness 08/2023
First Aid/CPR Certificate 07/2023
Child Protective Services Response Training 04/2023