Patrick Miller
Ramona,CA
Summary
Dedicated professional with strong customer service skills and a proven ability to adapt and succeed in diverse roles. Expertise in team collaboration, technical tasks, and maintaining a high standard of workplace efficiency. Ready to leverage skills in a new opportunity, contributing effectively to a dynamic team environment.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Parts Sales Manager
AutoZone
Ramona, CA
11.2025 - Current
- Entrusted with both closing and opening the store.
- Overseeing employee performance, corrected problems, and increased efficiency to maintain productivity.
- Implementation of 20+ years of knowledge to recommend products, advice, and ultimately build bonds with customers.
- Attention to detail regarding merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales.
- Implementing customer feedback to improve service offerings and enhance client satisfaction.
- Fostering a positive work environment by promoting teamwork, open communication, and employee recognition programs among staff members.
- Ordering parts for customers, repair shops, and service departments for use in automotive equipment.
- Increasing parts sales by developing and maintaining strong relationships with customers and suppliers.
- Contributing to team with manual labor duties such as: pallet wrapping and distribution, trash, inventory, sweeping, mopping, cleaning etc.
Assistant General Manager
Jiffy Lube
Ramona, CA
04.2025 - 11.2025
- Led daily operations, ensuring efficient service delivery and customer satisfaction.
- Conducted job interviews for potential new employees.
- Made schedule for all employees, bi-weekly.
- Coordinated inventory management processes, optimizing stock levels and reducing waste.
- Motivated, trained, and disciplined employees to maximize performance.
- Handled cash accurately, prepared deposits, and delivered deposits to bank.
GARDEN/LUMBER ASSOCIATE
The Home Depot
Vista, CA
11.2024 - 03.2025
- Providing friendly customer service and satisfaction above all else
- Knowledge of product location in a fast paced retail environment
- Maintaining a clean and well stocked sales floor, regardless of which department
- Eagerness to learn any and all skills and qualifications available. Certified in forklift, electric ladder, various saws etc
- Awards and recognition: Employee of the month upon first month of hire, hand picked for overnight inventory team (warehouse experience), chosen to work at other store locations when necessary
FOOD PREP/COOK
Green Oak Ranch
Vista
02.2024 - 02.2025
- Displayed strong communication skills when interacting with customers and staff members
- Achieving multiple roles inside kitchen to maintain workplace efficiency and cleanliness
- Entrusted with overseeing of kitchen when management absent
- Voluntary participation in other projects to support operation of the ranch
SERVICE TECHNICIAN
Firestone Complete Auto Care
Santee
02.2023 - 08.2023
- Servicing a wide variety of vehicles at a high turnover rate
- Repeatedly performing oil changes, tire rotation/replacement, filters, batteries, brakes etc
- Regularly assisting with more involved and significant tasks/jobs
- Frequent interaction with customers providing technical advice, recommendations, and sales
- Remained up-to-date on technical and product knowledge within area of responsibility
SERVICE TECHNICIAN
DCH Honda
Mission Valley
06.2022 - 09.2022
- Routine maintenance of primarily Hondas, amongst other vehicles
- Services such as oil changes, tire rotation/replacement, brakes, batteries, air filters etc
- Commonly shadowing and helping with line tech work, desiring to attain experience in more advanced service (transmissions, integrated engine components etc)
APPRENTICE TECHNICIAN/SERVICE COORDINATOR
Discount Tire
Santee
04.2015 - 04.2022
- Overseeing of shop consisting of checking vehicles in/out, appointing technicians per vehicle, service disruption resolvement, machine and tool repair etc
- Managing workspace prep, stock, maintenance, organization, cleanliness and improvement
- Servicing all types of vehicles; domestic and foreign, affordable to exotic
- Tire replacement, repair, rotations, wheels, lug nuts, TPMS, stud repair/replacement etc
- Regularly performing customer benedictions, sales, air check service
- Frequently requested by customers and supervisors for more sensitive tasks
Education
Various Automotive Technology Courses Pursuing ASE Certification, Math, English, Art Classes, Other General Education
Grossmont/Cuyamaca College
05-2025
Diploma - Auto Shop, Wood Shop
West Hills High School
06-2011
Skills
Wide range of skills
Multitasking and problem-solving abilities
Fast thinker/quick learner
Attention to detail
Manual labor experience
Automotive service/repair
Hand tool and power tool proficiency
Forklift and various equipment operation
Available for all hours/flexible schedule
Certification
- Forklift
- Various ASE certifications
- Lift trucks (electric ladder, reach, order picker)
Timeline
Parts Sales Manager
AutoZone
11.2025 - Current
Assistant General Manager
Jiffy Lube
04.2025 - 11.2025
GARDEN/LUMBER ASSOCIATE
The Home Depot
11.2024 - 03.2025
FOOD PREP/COOK
Green Oak Ranch
02.2024 - 02.2025
SERVICE TECHNICIAN
Firestone Complete Auto Care
02.2023 - 08.2023
SERVICE TECHNICIAN
DCH Honda
06.2022 - 09.2022
APPRENTICE TECHNICIAN/SERVICE COORDINATOR
Discount Tire
04.2015 - 04.2022
Diploma - Auto Shop, Wood Shop
West Hills High School
Various Automotive Technology Courses Pursuing ASE Certification, Math, English, Art Classes, Other General Education
Grossmont/Cuyamaca College