Patrick Mukunga
Certified Personal Trainer | F&B Hospitality Professional.
Doha Qatar
Websites
Quote
"Embrace challenges, achieve milestones, and savor every step".
mukungapatrick
Summary
Experienced Personal Trainer adept at crafting tailored fitness and nutrition plans for 4+ years. F&B leader with 5+ years driving team efficiency and service excellence. Seeking to excel in fitness by leveraging dual proficiency providing exceptional client experiences, drawing from F&B expertise.
Overview
5
5
years of professional experience
4
4
Certificate
2
2
Languages
Work History
Private Personal Trainer
Multiple Gyms
02.2021 - Current
- Crafted customized workout plans for more than 10 clients, leading to significant enhancement in their Activities of Daily Living (ADLs).
- Formulated and executed imaginative, individualized exercise regimens, guaranteeing continuous client engagement and heightened motivation.
- Provided customized guidance and positive encouragement to groups of 10 participants, resulting in elevated motivation and reinforced commitment.
- Attained 10% upsurge in personal trainer sales by implementing customer-centric strategies and approaches.
Restaurant Captain
Jones the Grocer
04.2021 - Current
- Implemented streamlined task delegation, leading to 20% reduction in service time and elevated customer satisfaction scores.
- Elevated server team through ongoing mentoring, training, and performance assessments, driving 15% upselling boost and enhancing staff motivation.
- Led creation of seasonal menu with distinctive dishes, driving 10% increase in average ticket value and enhancing customer engagement.
- Masterfully resolved escalated customer concerns, employing adept communication and conflict resolution, resulting in 95% customer satisfaction rate and upholding positive restaurant reputation.
Restaurant Waiter
Gastronomica ME.
08.2018 - 04.2021
- Achieved remarkable 92% increase in customer satisfaction through proactive follow-up and enthusiastic service. .
- Generated 40% surge in referrals, reservations, and walk-in traffic by consistently exuding enthusiasm and providing exceptional service.
- Skillfully managed over 50 daily calls and efficiently coordinated online orders, resulting in notable 10% increase in sales growth.
- Achieved 20% sales increase by expertly utilizing upselling, persuasive selling techniques, and recommending premium products to customers.
Education
NASM CGFI -
NASM-CGFI
10.2023
Certified Personal Trainer -
NFPT
10.2021
Diploma Hospitality Management -
Kenya Technical Collage.
Nairobi Kenya12.2016
Skills
- Fitness Programs
- Customer Service
- CPR AED
- NASM
- Physical Fitness
- Program Design
- Fitness Assessment
- Strength Training
- Fitness Instruction
- Interpersonal Communication
- Adaptability & Flexibility
- Group Fitness
Accomplishments
- Tailored Programs, Remarkable Results:
- Guided Transformative Weight Loss.
- Mastered Injury Management.
- Cultivated Holistic Well-being
- Certifications and Education.
- Group Fitness Success.
- Team Efficiency & Service Excellence.
- Client-Centric Approach.
Certification
- NASM CPT /CGFI - (current)
- Certified Personal Trainer-2021
- CPR/AED Certified - 2022-2024
- HACCP level 2,3 (food safety,catering & retail)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Hobbies
- Fitness is both my cherished hobby and unwavering way of life.
References
...upon request"
Timeline
Restaurant Captain
Jones the Grocer
04.2021 - Current
Private Personal Trainer
Multiple Gyms
02.2021 - Current
Restaurant Waiter
Gastronomica ME.
08.2018 - 04.2021
NASM CGFI -
NASM-CGFI
Certified Personal Trainer -
NFPT
Diploma Hospitality Management -
Kenya Technical Collage.
Languages
Swahili
Native language
English
Advanced
C1
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