Patrick Mullett
Summary
Financial Crimes and Fraud Operations Leader experienced in fraud investigations, SAR filing, and risk mitigation. Enhanced investigative efficiency and strengthened controls while reducing operational risk and leading high-performing teams. Committed to meeting organizational needs through consistent practices and adaptability in challenging environments.
Overview
18
18
years of professional experience
Work History
Pharmacy Technician
Walgreens
Cincinnati, OH
12.2025 - Current
- Dispense prescription medications with accuracy while maintaining full compliance with state and federal regulations.
- Resolve insurance claim issues, prior authorizations, and patient/provider inquiries to ensure timely access to medications.
- Manage inventory, controlled substance logs, and medication ordering to maintain operational readiness.
SAR Investigator (Contract)
MBO Partners / PwC
Cincinnati, OH
04.2025 - 07.2025
- Investigated unusual retail banking activity for consumer and business accounts.
- Prepared and submitted SARs in alignment with regulatory expectations and internal standards.
- Utilized NICE Actimize to review alerts, document findings, and support SAR decisioning.
Fraud Investigation Manager
Barclays
Cincinnati, OH
06.2022 - 09.2024
- Led investigations into identity theft, account takeover, fraudulent applications, and complex transactional fraud.
- Leveraged LexisNexis, EWS, SWIFT, Visa VROL, and Mastercom to validate identity, and analyze activity.
- Managed case intake and assignment for a 21-member team, ensuring 100% adherence to Regulation Z.
- Designed a standardized investigation matrix that increased productivity.
- Drove process improvements that reduced investigation cycle time from 75 days to 20 days.
- Produced executive-level reporting and served as SME to senior leadership.
- Filed SARs and ensured compliance with BSA and USA PATRIOT Act requirements.
Logistics Coordinator
Integrity Express Logistics
Blue Ash, OH
09.2018 - 12.2021
- Coordinated nationwide transportation of dry, refrigerated, and frozen freight.
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
- Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
General Manager
Total Staffing Solutions
Cincinnati, OH
06.2016 - 10.2017
- Developed and nurtured client relationships through targeted outreach and tailored staffing solutions to enhance client satisfaction.
- Managed candidate sourcing, screening, and placement processes for temp-to-hire and direct-hire roles, ensuring alignment with client needs.
- Developed and implemented staffing plans to meet client demands effectively.
Internal Wholesaler
BlackRock
Princeton, New Jersey
05.2014 - 12.2015
- Managed client relationships and provided product knowledge to financial advisors.
- Facilitated training sessions on investment strategies and portfolio management techniques.
- Collaborated with sales teams to develop targeted marketing materials for clients.
Internal Wholesaler
Hartford Funds
Radnor, Pennsylvania
03.2014 - 05.2014
- Marketed Hartford Funds to financial advisors in the Northeast region, including NYC and Boston.
- Analyzed market trends and competitor data to inform product offerings.
- Researched investment products to enhance client presentations and consultations.
Vanguard
Executive Correspondent
Malvern, Pennsylvania
02.2008 - 03.2012
- Joined Vanguard in Malvern, PA spending 4 years earning Series 6, 7, and 63 licenses. Spent time in customer service executing trades for high-net-worth clients and ended tenure as an Executive Correspondent resolving FINRA and SEC complaints on behalf of Vanguard C-suite executives working closely with them and their teams.
Education
Bachelor of Arts - History
West Virginia University
Morgantown, WVSkills
- Prescription dispensing
- Medication Compliance
- Prescription Management
- Medication Review
- Patient Care
- Patient Monitoring
- Pharmacy Software
- Medication Database
- Inventory Management
- Inventory control
- Pharmacy Inventory
- Regulatory compliance
- Quality assurance
- Workflow Efficiency
- Data Analysis
- FWA Analysis
- Process improvement
- Attention to detail
- Team Support
- Team collaboration
- Effective communication
- Problem solving
- Analytical thinking
- Customer service
- Problem solving
Timeline
Pharmacy Technician
Walgreens
12.2025 - Current
SAR Investigator (Contract)
MBO Partners / PwC
04.2025 - 07.2025
Fraud Investigation Manager
Barclays
06.2022 - 09.2024
Logistics Coordinator
Integrity Express Logistics
09.2018 - 12.2021
General Manager
Total Staffing Solutions
06.2016 - 10.2017
Internal Wholesaler
BlackRock
05.2014 - 12.2015
Internal Wholesaler
Hartford Funds
03.2014 - 05.2014
Vanguard
Executive Correspondent
02.2008 - 03.2012
Bachelor of Arts - History
West Virginia University