PATRICK OBAH
New York
Summary
Attentive social service specialist with background providing professional observation, addressing hunger in refugees, hospitality, assessment, and individualized services. Seasoned in teaching skills to boost quality of life and promote positive interactions. Focused on delivering and propelling seamless care through consultation with public relations. Earnest individual with experience in the human services field, providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Board of Director/Advocacy
Pathway To Trust
08.2023 - Current
- Work directly with patients and families to navigate healthcare systems, access resources, and advocate for needs.
- Work for organizations like the National Organization for Rare Disorders (NORD) or the Rare Disease United Foundation (RDUF) to advocate for rare disease communities.
- Work with nurses, doctors, or social workers to care for patients with rare diseases and understand their unique needs.
- Conduct research on rare diseases to advance understanding and treatment options.
- Work on policy initiatives to improve access to care and treatments for rare disease patients.
- Secure funding for rare disease research, patient support, and advocacy initiatives.
- Organize events to raise awareness and funds for rare diseases.
- Develop messaging and campaigns to raise awareness about rare diseases.
- Facilitate support groups for patients and families affected by rare diseases.
- Advocate with organizations on behalf of rare disease patients and families.
- Agency focuses on the needs of patients facing high hurdles to care for rare diseases.
Program Delivery Manager
US Department of Homeland Security
01.2023 - Current
- The Public Assistance (PA) Program Delivery Manager facilitates the PA application process, manages information collection, and provides customer service to PA grant recipients, applicants, pass-through entities, and subrecipients collectively referred to as 'applicants.'
- Provides customer service to assigned applicants throughout the PA grant management process.
- Works with the PA Site Inspector Task Force Leader and PA Program Delivery Task Force Leader to coordinate effective, efficient, and accurate delivery of grant funding.
- Coordinates with numerous stakeholders, such as recipients and subrecipients, to complete PA grants.
- Uses grant management software to enter, update, and retrieve grant information.
- Follows applicable local, state, tribal, territorial, and Federal regulations on grant eligibility.
- Provides good customer service to applicants through prompt follow-up and a professional demeanor.
- Deploys to help the citizens affected by natural disasters throughout the nation and the US territories.
- Federal Emergency Management Agency
Border Patrol Processing Coordinator - Customs and Immigration Officer
US Department of Homeland Security
01.2023 - Current
Operations Associate, Admin and People Management
New York City Agency
New York
01.2023 - Current
- Work closely with the Manager of PEU Administrative Services to ensure consistent support and clear communications on how to request operational support.
- Conducts onboarding orientations/meetings, providing all relevant information, handout materials, and gear for each new hire.
- Provide operational support to the PEU outreach teams by understanding the mission and goals of each unit and identifying what will be needed to both enhance and support each program.
- Review and suggest improvements for the operational systems, processes, and policies of the unit, ensuring adherence to agency and city policy and rules.
- Assist with the logistics of planning large events, trainings, etc., and preparation for emergency or unexpected deployment of staff as needed.
- Work with all teams and partners to efficiently support the recruitment and onboarding of new staff, reporting out on progress and roadblocks as needed.
- Ensure that policies and procedures are updated and disseminated as needed across PEU.
- Work to order and procure promotional items, securing inventory and managing distribution, and assist in the invoicing processes.
- Public Engagement Unit/NY Mayor’s Office - Human Resources Administration/HRA
Senior Case Manager - Community Associate
Humanitarian Emergency Response and Relief Center/Medrite
01.2022 - 11.2023
- Worked/Served people who are vulnerable and have experienced significant trauma.
- Working with Asylum seekers who are experiencing trauma and anxiety.
- Crisis intervention.
- Giving them Knowledge of immigration laws and regulations.
- Worked in child development and child welfare.
- Making sure they have solid immigration laws, regulations, procedures, and benefits/entitlements.
- Working with the NYC Department of Homeless Services shelter system and navigating the Department of Education and Administration for Children’s Services’ child welfare systems.
- Counsel the sick spiritually, psychologically, emotionally, and otherwise.
- Youth development services and Career Coaching.
- Coordinated and supervised adolescents/youths to discover their personal interests and abilities.
- Help them focus on a specific area of development, such as experiential learning, public service, healthy living, or creative arts.
- Counseling LGBTQ individuals who were abandoned by their families and helping those who are living with HIV and other chronic illnesses to get on their feet.
- Counseling and caregiving to the depressed, traumatized, and anxious youths for healing and a better life.
- Assisting with immigration and mental health with children, youths, and families.
- Coordinate families' and individuals' social services, caregiving, and counseling, and heal the wounded.
Pastoral Care/Counselor
New York Presbyterian Hospital
New York
02.2022 - 05.2023
- Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Introduced students to concepts in algebra and reading to encourage recall of educational content.
- Clinical Pastoral Education.
Senior Project Manager
Eclaro International/ NYC Department of Homeless Services
02.2020 - 02.2022
- Manage a portfolio of complex initiatives that span one or multiple lines of business.
- Provide on-site leadership for the project team by building and motivating team members to meet project goals, adhering to their responsibilities, and meeting project milestones.
- Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously.
- Manage all aspects of multiple related projects to ensure the overall program is aligned with and directly supports the achievement of strategic objectives.
- Report on project success criteria results, metrics, test, and deployment management activities.
- Work creatively and analytically in a problem-solving environment, demonstrating teamwork, innovation, and excellence.
- Participate in establishing practices, templates, policies, tools, and partnerships to expand and mature these capabilities for the organization.
- Prepare estimates and a detailed project plan for all phases of the project.
- Procure adequate resources to achieve project objectives in planned timeframes.
- Manage the day-to-day project activities and resources, and chair the project management team meetings.
- Monitor staff performance and complete performance review.
- Provide status reporting regarding project milestones, deliverables, dependencies, risks, and issues, communicating across leadership.
Director of Operational Management
Jitjatjo
New York
01.2019 - 01.2020
- Providing Counseling, Case Management, and Social Services to the development and wellness of Children, Youth, Family, Homeless, Refugee, Disabled Individuals, Mentally Challenged, Poor.
- Maintained documentation and records of training activities and group events.
- Applied crisis intervention methods to de-escalate potentially dangerous scenarios.
- Provide structure and engage youth in pro-social activities and behaviors.
- Support youth in their efforts to develop new social, academic, and vocational skills and interests.
- Receive valuable training on building healthy relationships with youth and crisis prevention and management.
Director of Operational Management
Roman Catholic Charitable Foundation/ Humanitarian Services
New York
01.2018 - 01.2020
- Supported ~5,000 employees via administrative duties.
- Presented seminars for youths and retreats.
- Managed all guest entry into the building's management security system.
- Ordered, tracked, and confirmed receipt of messenger services and other mailings.
- Visited the copy room daily and communicated supply needs with reception/floor administration.
- Monitored daily cash discrepancies, inventory shrinkage, and drive-off.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
Care Manager/ Management
Senior Assist Home Care Agency
01.2012 - 01.2017
- Completed new-provider/office orientation for primary care, specialty physicians, and ancillary providers across Medicaid and Medicare product lines.
- Helped with network Development and resolved the issues providers have with clients.
- Handled Medicare Advantage for clients, Appeals, Claim processing, Fee Schedule, CPT, Data Entry, Issue provider, PowerPoint, and patient Health Plans.
- Created temporary medical identification numbers for our agency for new members to access the Medicaid website to find providers in network-based locations.
Sales Associate
Forman Mills & Macy
NY
01.2009 - 01.2011
- Worked with 28 sales professionals, supported them in opening new accounts and upgrading existing services, while quickly overcoming customer challenges.
- Maintained quality control satisfaction records, seeking new ways to improve customer service.
- Helped customers locate products and checked the store system for merchandise at other sites.
Education
Ph.D. - International Law/ International Human Rights Law
Azteca University
01.2026
Doctor of Laws- LLD -
Akademia Jagiellońska w Toruniu, Faculty of Administration and Economic Studies in Uherské Hradiště
01.2026
Doctor of Law and Policy -
Liberty University
01.2025
Graduate Degree/PHD - International Politics and Diplomacy- Public International Humanitarian Law and International Political Economy
CEDS Paris
01.2024
Graduate Certificate - The Science of Success: Motivation, Judgement, Teamwork
DCAS/DSS NYC
01.2024
Graduate First Aid CPR certification - Health Emergency Rescue Trained
NYC Department of Investigations
01.2024
Graduate Certification - Practicing Strategy and Conflict Management
CEDS- Paris
01.2024
Graduate Certificate - Clinical Pastoral Education/- Counseling, Therapy, and Caregiving
New York Presbyterian Hospital
New York, NY01.2023
Master of Arts - Theology and Humanity and Pastoral Care
Saint Elizabeth University
Morristown, NJ01.2021
Certificate - Catechism and Echoes of Faith Plus
Diocese of Gallup
Gallup, NM01.2012
Skills
- Program Operations
- Leadership
- Customer Satisfaction
- Group Dynamics
- Operational Efficiency and Safety
- Public policy
- Strategic Vision
- Community Development
- Public Affairs
- International Security
- Peace
- Conflict resolution
Certification
- Ordained Roman Catholic Priest of the Archdiocese of Brazzaville
- Clinical Pastoral Education Certificate from New York Presbyterian Hospital
- Director of Justice, Peace and Development Commission and Youth Chaplain
Volunteer Experience
- Sisters of Charity Soup Kitchen & the Homeless Shelter
- New York Immigration Coalition
- New York State Council on the Arts
- Bronx Library Center
- Saint Anthony of Padua Parish Catholic Charismatic Group
References
- Ambassador Michael Strauss, UN Consultant in Paris - France, m.strauss@wanadoo.fr
- Ambassador Mabel Joseph, UN – WHO Regional Office, +263783453181
- Ambassador/Professor Carlos Antonio Carrasco, Bolivian Ambassador to the United Nations, carlosantoniocarrasco@hotmail.com
Languages
- Spanish
- IGBO
- French, Professional Working
- Spanish, Limited Working
- IGBO, Native or Bilingual
Timeline
Board of Director/Advocacy
Pathway To Trust
08.2023 - Current
Program Delivery Manager
US Department of Homeland Security
01.2023 - Current
Border Patrol Processing Coordinator - Customs and Immigration Officer
US Department of Homeland Security
01.2023 - Current
Operations Associate, Admin and People Management
New York City Agency
01.2023 - Current
Pastoral Care/Counselor
New York Presbyterian Hospital
02.2022 - 05.2023
Senior Case Manager - Community Associate
Humanitarian Emergency Response and Relief Center/Medrite
01.2022 - 11.2023
Senior Project Manager
Eclaro International/ NYC Department of Homeless Services
02.2020 - 02.2022
Director of Operational Management
Jitjatjo
01.2019 - 01.2020
Director of Operational Management
Roman Catholic Charitable Foundation/ Humanitarian Services
01.2018 - 01.2020
Care Manager/ Management
Senior Assist Home Care Agency
01.2012 - 01.2017
Sales Associate
Forman Mills & Macy
01.2009 - 01.2011
Ph.D. - International Law/ International Human Rights Law
Azteca University
Doctor of Laws- LLD -
Akademia Jagiellońska w Toruniu, Faculty of Administration and Economic Studies in Uherské Hradiště
Doctor of Law and Policy -
Liberty University
Graduate Degree/PHD - International Politics and Diplomacy- Public International Humanitarian Law and International Political Economy
CEDS Paris
Graduate Certificate - The Science of Success: Motivation, Judgement, Teamwork
DCAS/DSS NYC
Graduate First Aid CPR certification - Health Emergency Rescue Trained
NYC Department of Investigations
Graduate Certification - Practicing Strategy and Conflict Management
CEDS- Paris
Graduate Certificate - Clinical Pastoral Education/- Counseling, Therapy, and Caregiving
New York Presbyterian Hospital
Master of Arts - Theology and Humanity and Pastoral Care
Saint Elizabeth University
Certificate - Catechism and Echoes of Faith Plus
Diocese of Gallup