Summary
Overview
Work History
Skills
Timeline
Generic

Patrick Plitt

Atlanta,GA

Summary

Seasoned Service Worker with exceptional social skills, communication abilities and customer service background.

Focused Laundry Attendant offering 3 years of experience managing laundry/press operations.

n Courteous Doorman with 5 years of hands-on experience working in busy hotels and resorts to greet guests and facilitate building safety. Well-versed in assisting guests with packages and luggage and maintaining logs of visitors. Welcoming and accommodating individual with in-depth knowledge of disaster and defense response paired with familiarity of security tools such as two-way radios and surveillance cameras.

Overview

10
10
years of professional experience

Work History

Concierge Agent- Laundry/Housekeeper

Hotel Clermont
Atlanta, Ga
10.2017 - Current
  • Enhanced guest satisfaction by developing and implementing effective hospitality service strategies.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Enhanced guest satisfaction by providing personalized recommendations for local attractions and dining options.
  • Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
  • Maintained safety practices at all times to protect personnel and laundry loads.
  • Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.

Property Manager

E.I. Properties
01.2014 - Current
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.

Skills

  • Inventory control
  • Computer literacy
  • Multitasking capabilities
  • Property maintenance
  • Complaint handling
  • Conflict resolution
  • Guest relations management

Timeline

Concierge Agent- Laundry/Housekeeper

Hotel Clermont
10.2017 - Current

Property Manager

E.I. Properties
01.2014 - Current
Patrick Plitt