Patrick Poe
Carrollton
Summary
Results-driven leader with a strong background in strategic management, organizational growth, and communication. Skilled in developing and implementing effective organizational processes, driving team performance, and delivering measurable outcomes in dynamic environments. Recognized for adaptability, effective collaboration, and a track record of success.
Overview
14
14
years of professional experience
Work History
Director of Technical Training - Americas
Triathlon Battery Solutions, Inc
09.2024 - Current
- Develop/implement a technical training curriculum for Triathlon Battery agents in the Western Hemisphere
- Deliver training in English, Spanish, and Portuguese to Triathlon agents in the Americas
- Create internal training schedules for the company sales team to improve technical sales skills
- Collaborate with the sales and after sales teams to optimize training processes
- Manage a digital training platform for distance learning and certification
- Lead communication and training initiatives to align sales offerings with customer needs
- Foster strong relationships with OEMs, distribution networks, and customers to drive business success
- Provide consultative technical support and training to meet customer needs
Director of After Sales / Training – LATAM
Triathlon Battery Solutions, Inc
01.2024 - 09.2024
- Provide after-sales, service, technical support, and training to customers in the LATAM region
- Foster strong relationships with OEMs, distribution networks, and agents in the region
- Coordinate/provide system diagnostics and detailed analytical reports for customer issues
- Provide on-site repairs for lithium-ion/lead-acid traction battery systems
- Support regional sales with quoting, analytics, energy studies, project planning, and presentations
- Act as a technical advisor and main point of contact for high-visibility OEM projects
- Developed and delivered technical training for Triathlon agents in English, Spanish, and Portuguese
- Establish and grow an aftersales team in LATAM, focusing on key regional growth areas
Regional Manager of Sales/Service/Training – LATAM
Triathlon Battery Solutions, Inc
08.2019 - 01.2024
- Customer sales contact (2019-2022) / customer sales support (2022-2024)
- Maintenance and development of customer relationships
- Collection of technical data via site surveys, RFQs, operational analyses and energy studies to produce operational simulations, battery system quotes, customer ROIs, and secure customer business
- All facets of customer service, training and development for LATAM region: technical support via phone, conferencing and on-site, document development, customer warranty claims, order logistics, developing technical service modules for remote service, customer/agent technical and sales training
- Deep technical/applicational understanding of Triathlon lead acid and lithium systems for repairs and support
ESL/Bilingual Summer School Principal
Shaw Elementary – Mesquite Independent School District
06.2019 - 08.2019
5th Grade Bilingual Educator
Lawrence Elementary
01.2017 - 01.2019
4th Grade Educator
Allen Elementary
01.2014 - 01.2016
General Manager/Co-Owner
Poe's Choice Foods d.b.a. Souper Salad
07.2011 - 05.2014
- All hiring and personnel decisions: onboarding, training, scheduling, employee concerns
- Customer development/retention initiatives
- Local marketing via diverse marketing vehicles: radio, local news media, mail, social media
- Weekly analysis of store gross profits and implementation of strategies to increase productivity
- Complete store inventory (twice weekly), receipt of truck deliveries
- Negotiate with vendors on products, pricing, and delivery schedule
- Capability to work any position in the restaurant as needed
Education
BA - Latin American Studies / Spanish And Portuguese
The University of Texas-Austin
Austin, TX05-2003
Master of Arts - Educational Leadership
The University of Texas At The Permian Basin
Odessa, TXSkills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Business development
- Content development
Secondary Email
patrick.poe@triathlon-batteries.com
Educational Leadership Experience
- ESL/Bilingual Summer School Principal, Shaw Elementary – Mesquite Independent School District, Mesquite, Texas, 06/2019, 08/2019
- Bilingual Elementary Principal, Jane Long Elementary-Midland Independent School District, Midland, Texas, 06/2013, 02/2014
- Assistant Elementary Principal, Ector County Independent School District, Odessa, Texas, 08/2009, 07/2011
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Native or Bilingual
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridInterests
Cycling
Languages and Cultures
Woodworking
Quote
“To put away aimlessness and weakness, and to begin to think with purpose, is to enter the ranks of those strong ones who only recognize failure as one of the pathways to attainment; who make all conditions serve them, and who think strongly, attempt fearlessly, and accomplish masterfully.”
James Allen - As a Man Thinketh
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director of Technical Training - Americas
Triathlon Battery Solutions, Inc
09.2024 - Current
Director of After Sales / Training – LATAM
Triathlon Battery Solutions, Inc
01.2024 - 09.2024
Regional Manager of Sales/Service/Training – LATAM
Triathlon Battery Solutions, Inc
08.2019 - 01.2024
ESL/Bilingual Summer School Principal
Shaw Elementary – Mesquite Independent School District
06.2019 - 08.2019
5th Grade Bilingual Educator
Lawrence Elementary
01.2017 - 01.2019
4th Grade Educator
Allen Elementary
01.2014 - 01.2016
General Manager/Co-Owner
Poe's Choice Foods d.b.a. Souper Salad
07.2011 - 05.2014
Master of Arts - Educational Leadership
The University of Texas At The Permian Basin
BA - Latin American Studies / Spanish And Portuguese
The University of Texas-Austin
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