Patrick Prusinski
River Falls,WI
Summary
Reliable, energetic and resourceful customer service professional with over five years of experience with conflict resolution and customer satisfaction. Ability to cultivate key client relationships in diverse industries. Expertise in client services, account management, relationship-building and communication.
Overview
4
4
years of professional experience
Work History
Purchasing Agent/Buyer
Trient Technologies
03.2022 - Current
- Maintained complete documentation and records of all purchasing activities.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Performed monthly reconciliation of open purchasing orders.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
Recruiting Specialist
Express Employment Professionals
04.2021 - 12.2021
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Hired employees and initiated new hire paperwork process.
- Supported management in developing and implementing personnel policies and procedures.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
Insurance Agent
New York Life Insurance Co
12.2019 - 09.2020
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Approached potential clients by using direct marketing mailings and phone contacts.
Education
Agricultural Business
University of Wisconsin River Falls
River Falls, Wi01.2019
High School Diploma -
Rib Lake High School
Rib Lake, WI05.2012
Skills
- Customer Preferences
- Operational Efficiency
- Client Account Management
- Data Organization
- Inventory Management
- Oral and Writing Communication
Timeline
Purchasing Agent/Buyer
Trient Technologies
03.2022 - Current
Recruiting Specialist
Express Employment Professionals
04.2021 - 12.2021
Insurance Agent
New York Life Insurance Co
12.2019 - 09.2020
Agricultural Business
University of Wisconsin River Falls
High School Diploma -
Rib Lake High School
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