TARA L STIEHL
275 22nd St SE,FL
Summary
Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Multi-Tasking Vendor engagement Extensive Customer Service Interaction Schedule management Task prioritization Abundant Leadership and Independent Skills
Overview
22
22
years of professional experience
Work History
Purchasing Agent
Kaye Lifestyle Homes
01.2022 - Current
- Employed expert Window and Door Skills and brought vast knowledge to expand growth of this trade
- Communicated with vendors regarding needs and negotiated prices to maintain profit margins.
- Maintained focus and organization to regularly complete tasks with precision, timeliness and flexibility to accommodate fluctuating assignments given.
- Assisted in adjusting procedures to maximize department effectiveness.
- Maintained consistent communication with suppliers, trades and office personal to even workflow between departments
- Reviewed proposals, qualified vendors and recommended optimal suppliers.
- Created Change Order for Customer Approval and monitored interaction as approved or declined.
- Extensive work PO systems to trades and Field Managers
- Worked one on one with Field Managers on jobs on multiple levels to building a home from clearing stage to CO stage
- Reviewed proposals, qualified vendors, and recommended optimal suppliers.
- Performed monthly reconciliation of open purchasing orders.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Built close relationships with all vendors and created a trustworthy, professional work environment.
- Maintained documentation for all purchases.
- Collaborated with internal departments to identify and manage demand for material and services.
- Worked directly with design department to identify customers' needs at the best price possible
- Maintained VPO processes and procedures and assisted accounting to reconcile additional costs on a job.
- Sourced and qualified bidders, obtained favorable pricing and finalized contracts.
- Worked with departments to find new and better items to fulfill diverse needs.
Office Manager
Paradise Window and Door Replacement LLC
02.2017 - 01.2022
- Produced all Permits from start to finish.
- Submitted, monitored and completed whole process for field success.
- Built collaborative working relationships within organization to achieve goals
- Worked directly with multiple distributors and suppliers to obtain products
- Finalized orders and prepared files and paperwork for each job
- Received and recorded inventory
- Fielded questions from staff, customers, and vendors using phone and email
- Evaluated and reviewed office production and procedures to improve efficiency
- Created efficient office systems for the success of the whole company
- Scheduled all jobs, coordinated all service calls with field, set up customer appointments with field operators
- Placed orders, monitored usage, and coordinated stocking to control office supplies
- Supervised work of office and customer service employees to verify adherence to quality standards, deadlines, and proper procedures
- Empowered employees to independently resolve problems and disputes but was point of contact for resolution if that could not be obtained
- Motivated employees to continuously grow knowledge and enhance abilities.
- Built extensive and personal relationships with all customers
Front of House Supervisor
Whiskey Park
10.2016 - 02.2017
- Resolved patron complaints and issues with diplomatic communication and actionable solutions to restore satisfaction
- Trained and developed team members in company policy adherence, customer service, and sales
- Verified completion and quality of opening and closing duties
- Established and enforced standards for employee performance and guest service delivery
- Managed team of 40+ employees to maintain smooth-running operations of shop floor.
- Managed store inventory and stock levels to maintain availability of products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Created employee schedules to align coverage with forecasted demands.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Lead Office Administrator
Associated Contracting, Inc.
08.2013 - 10.2016
- Managed telephone system to answer questions, route calls, and take messages
- Assisted staff with resources and paperwork to complete assignments
- Fostered relationships with office personnel and customers to strengthen connections
- Assisted Office Managers tasks
- Coordinated concrete pours with various suppliers pump operators and workers
- Assisted with plans and filing
- Prepared letters, invoices, and contract language to correspond with clients and vendors
- Delivered messages and ran errands
- Kept office file system highly organized and quickly retrieved needed records
- Supported team productivity with consistent office supply levels.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Assisted with onboarding of new employees.
- Supported staff on special assignments and projects.
- Compiled and analyzed data to produce reports.
Lead Dispatcher
Cemex USA
05.2002 - 01.2009
- Manage abundant dispatchers while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity.
- Directed dispatching, routing and tracking over 250 fleet vehicles.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
- Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
- Evaluated and adjusted routes based on daily needs, available workers, traffic hazards and weather conditions.
- Sent out over 250 drivers to concrete locations based on locations, needs and worker availability.
- Evaluated and adjusted over all possible routes based on daily needs, available workers, traffic hazards, and weather conditions.
- Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Answered phone calls and responded to customer emails.
- Monitored vehicle locations to coordinate timely arrival and tracked dispatch communication systems.
- Managed and 12 plant locations while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity.
Education
Associate of Arts - Teaching Degree - Graduated Top of My Class
Jean Madeline Aveda Institute
Philadelphia, PA01.1998
High School Diploma -
Cardinal O'Hara
High School 06.1992
Skills
- Multi-Tasking
- Schedule Management
- Vendor Management
- Custer Service Interaction
- Leadership and Independent Skills
- Business Correspondence
- Supplier Contracts Management
- Department Development and Support
- Supplier Performance Monitoring
- Purchasing Strategies Development
- Materials Purchasing
- Comparing Quotations
- Customer Preferences
- Purchasing for Manufacturing
- Control Costs
- Negotiation
Volunteer Services
Team Store Coordinator and Board Member - Golden Gate Youth Titans 2019-May 2022
Team Coordinator - Naples Bears 2014-2019
Various Volunteer Positions at Church Affiliations
PTA Secretary Bard member for a number of year's
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Purchasing Agent
Kaye Lifestyle Homes
01.2022 - Current
Office Manager
Paradise Window and Door Replacement LLC
02.2017 - 01.2022
Front of House Supervisor
Whiskey Park
10.2016 - 02.2017
Lead Office Administrator
Associated Contracting, Inc.
08.2013 - 10.2016
Lead Dispatcher
Cemex USA
05.2002 - 01.2009
Associate of Arts - Teaching Degree - Graduated Top of My Class
Jean Madeline Aveda Institute
High School Diploma -
Cardinal O'Hara
Similar Profiles
Jessica Rene MondsJessica Rene Monds
Administrative Assistant & Palliative Caregiver at SENIOR LIFESTYLE HOMESAdministrative Assistant & Palliative Caregiver at SENIOR LIFESTYLE HOMES
Mourya LankapothuMourya Lankapothu
Project Manager at Sitaara Lifestyle HomesProject Manager at Sitaara Lifestyle Homes
RHIANNA RULLODARHIANNA RULLODA
ACCOUNTS PAYABLE/RECEIVABLE SPECIALIST at Lifestyle HomesACCOUNTS PAYABLE/RECEIVABLE SPECIALIST at Lifestyle Homes