Patrick Purwin
Fort Worth,Texas
Summary
Microsoft Word
Overview
12
12
years of professional experience
Work History
SERVER/BARTENDER
JOE T’S GARCIAS
FORT WORTH, TX
09.2018 - Current
- Ensure patrons have an enjoyable dining experience by providing excellent customer service
- Work the front of the house taking orders, serving food and drinks, and removing dinnerware from the table in a timely manner.
Host
TOP GOLF
FORT WORTH, TX
04.2018 - 07.2018
- Greet every guest assist them in how the total top golf experience works
- Go over all safety measures to ensure all clients are safe
- Engage with every guest to ensure they are well cared for from beginning to end
- Suggest premium menu items to enhance the overall client experience
- Able to showcase my high level of self-awareness and how receptive to change I am
- Key Accomplishments
- Top performer monthly sales
- Top performer in membership referrals
- Trained both new and existing team members
- Assisted in development of new procedures to improve work flow.
Customer Service
CHICKEN EXPRESS
FORT WORTH, TEXAS
05.2013 - 07.2016
- Member associates serve as the face of Chicken Express when performing cashier duties
- Cashier tasks include greeting customers, taking orders, offering helpful suggestions, and operating cash registers
- Team members also perform cooking duties, food prep, and cleaning tasks, as well
- Key Accomplishments
- Trained new and existing team members
- Work close with team leads on training materials
- Hit customer service goals on a monthly basis
- Filled in as team lead when situation warranted.
Beverage Client Rep
CROSS TIMEBERS GOLF CLUB
AZLE, TEXAS
05.2015 - 08.2015
- Responsible for the overall on course client experience
- Recruited new memberships using excellent customer service and sales knowledge on how to save the clients money
- Maintain knowledge of beverage prices and dates to able to communicate with members and non-members
- Setup beverage cart with appropriate types of beverages based on needs and policy
- Created and maintained inventory on a daily basis
- Key Accomplishments
- Top monthly performer in member referrals
- Trained new team members
- Worked close with ownership to ensure the overall success of the course.
Education
Springtown Highschool
01.2015
Marketing
Tarrant County College
Accomplishments
- Microsoft Excel
- High Level Customer Service
- Team Player
- Client Relations
- Sales
- Analytical Thinking
Timeline
SERVER/BARTENDER
JOE T’S GARCIAS
09.2018 - Current
Host
TOP GOLF
04.2018 - 07.2018
Beverage Client Rep
CROSS TIMEBERS GOLF CLUB
05.2015 - 08.2015
Customer Service
CHICKEN EXPRESS
05.2013 - 07.2016
Springtown Highschool
Marketing
Tarrant County College
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