Summary
Overview
Work History
Education
Skills
Timeline
Generic

PATRICK REYNOLDS

Warwick,RI

Summary

Experience Transportation Manager with considerable experience working in busy logistics, transport vehicle and airline environment. Efficiently works with drivers, other dispatchers and management to create most effective delivery routes and schedules to maximize driver efficiency. Enjoys working in challenging situations, remaining calm and level-headed in stressful situations.

Overview

17
17
years of professional experience

Work History

Gateway Manager

UPS
Boston, MA
01.2023 - Current
  • Manage daily operating plan with full-time ramp supervisor on both the sunrise and twilight sorts.
  • Maintain UPSCO compliance that is line with governing agencies e.g. FAA, TSA, DOT, OSHA.
  • Train and develop new full-time supervisor on UPS airline processes along with local gateway network.
  • Developed close working relationship with Massport and Delta to align with cost saving on ramp and employee parking.
  • Led gateway team to 99.8% and 99.4 district AIE audit score.
  • Conduct weekly center planning meeting with full-time supervisors that align with company goals.

Feeder Dispatch Manager

UPS
Chelmsford, MA
10.2021 - 01.2023
  • Monitors the execution of Dispatch plans to identify improvement opportunities and makes adjustments as necessary, ensuring business objectives are achieved
  • Developed and maintained driver schedules to ensure on-time network is adhered to.
  • Supported night and preload sorts while working with partners to create and sort down plan.
  • Worked with vehicle shifters on proper setup methods along with safety of their area.
  • Supported dispatchers and yard control for any issues throughout operation.
  • Helped critique and establish total service plan schedule with planners and hub partners.

Gateway Manager

UPS-BDL Gateway
Windsor Locks, CT
05.2018 - 10.2021
  • Performs daily audits of Gateway systems to ensure compliance with UPSCO approved procedures and all applicable government regulations
  • Leveraged leadership skills to identify deficiencies and opportunities to improve processes, procedures and controls
  • Monitors work habits of employees to prevent work place injuries
  • Coaches others and provides on-going feedback and support to improve performance
  • Trains employees and managers on proper safety procedures
  • Applied continuous improvement through QAP and AIE checklist to establish safety of people and flight

Air Ramp Supervisor

UPS-BDL Gateway
Windsor Locks, CT
11.2013 - 05.2018
  • Reviews daily operational reports to manage productivity and performance
  • Observes Gateway work methods to determine effectiveness
  • Provides additional safety training to employees with a history of injuries and accidents to reduce risks
  • Trains sort and Ramp employees in sort methods to ensure proper methods are utilize
  • Train and role play with front-line supervisor proper feedback methods while conducting feedback from employee observation
  • Responsible for training and maintain all vendor services for aircraft fueling, lavatory services and de/anti-ice in accordance with FAA and UPS procedure

Air Ramp Supervisor

UPS-PVD Gateway
Warwick, RI
08.2007 - 11.2013
  • Holds others accountable to established performance levels to achieve individual and group goals
  • Coordinated day-to-day schedules, tasks and positions for ground crew.
  • Observes work group safety to determine where additional training is warranted
  • Responsible for compiling monthly internal airline audit including Aircraft Unload/Load methods, training requirements, office paperwork including maintaining legal weight and balance load manifest and dangerous goods notification
  • Assesses staffing levels to maintain productivity and reduce costs

Education

BBA - Logistics/Supply Chain Management

Colorado Technical University
2023

Skills

  • Microsoft Office
  • Process Improvement
  • Creative Problem Solving
  • Regulatory Compliance
  • Internal Auditing
  • Multi-Task Management
  • Aviation Ground Support Software
  • Team Building and Coaching
  • Profit and Loss Analysis

Timeline

Gateway Manager

UPS
01.2023 - Current

Feeder Dispatch Manager

UPS
10.2021 - 01.2023

Gateway Manager

UPS-BDL Gateway
05.2018 - 10.2021

Air Ramp Supervisor

UPS-BDL Gateway
11.2013 - 05.2018

Air Ramp Supervisor

UPS-PVD Gateway
08.2007 - 11.2013

BBA - Logistics/Supply Chain Management

Colorado Technical University

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PATRICK REYNOLDS