Patrick Roberts
Brunswick,GA
Summary
Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
6
6
years of professional experience
Work History
Supervisor of Operations
Sea Island Resort
Sea Island, GA
03.2019 - Current
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Prepared reports summarizing key metrics, such as customer satisfaction scores, cost savings achieved.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Guided employees in handling difficult or complex problems.
- Recruited, interviewed and selected employees to fill vacant roles.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Coordinated with other supervisors, combining group efforts to achieve goals.
Prestige Beauty Advisor
Ulta
Brunswick, GA
11.2021 - 08.2022
- Maintained a professional attitude towards clients while providing excellent customer service.
- Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
- Kept up-to-date with current trends in cosmetics, skincare, haircare and fragrance lines.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Generated revenue each week.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Recommended, selected and located merchandise based on customer desires.
Education
High School Diploma -
College of Coastal Georgia
Brunswick, GASkills
- Recruitment and hiring
- Conflict resolution
- Inventory control
- Performance evaluation
- Team leadership
- Customer service
- Operational planning
Timeline
Prestige Beauty Advisor
Ulta
11.2021 - 08.2022
Supervisor of Operations
Sea Island Resort
03.2019 - Current
High School Diploma -
College of Coastal Georgia
Similar Profiles
Ro NoktesRo Noktes
Lifeguard II at Sea Island Resort Saint Simons IslandLifeguard II at Sea Island Resort Saint Simons Island
MIGUEL ÁNGEL GARCÍA SOSAMIGUEL ÁNGEL GARCÍA SOSA
Cook at Sea Island ResortCook at Sea Island Resort
Madeline SmithMadeline Smith
Maitre D' at Sea Island ResortMaitre D' at Sea Island Resort
Kayden AndrewsKayden Andrews
Pastry Chef Intern at Sea Island ResortPastry Chef Intern at Sea Island Resort
Stefon CombsStefon Combs
Warehouse Property Manager II at Tuba Group, Federal Law Enforcement Training Center (FLETC)Warehouse Property Manager II at Tuba Group, Federal Law Enforcement Training Center (FLETC)