Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
20
20
years of professional experience
Work History
General Manager
Congaree And Penn
07.2020 - 04.2024
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed diverse teams of professionals, fostering positive work environments and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Bartender
Mellow Mushroom
02.2015 - 03.2020
Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors
Worked with management to plan and implement special events to boost customer numbers and profits
Lead Bartender/ Bar Manager
Carrabba's Italian Grill
08.2004 - 04.2017
Boosted bar operational efficiency and profitability by mentoring team members on procedures and productivity strategies
Performed opening and closing duties of establishment, including printing sales reports, setting up bar for next shift, counting cash drawer and taking inventory
Trained several new bartenders on all aspects of job, including drink preparation, up-selling techniques, maintaining customer relationships, garnish preparation and sanitation regulations
Writing schedules, help create positive work environment for employees
Prep Chef
Carrabba's Italian Grill
01.2011 - 01.2015
Monitored line processes to maintain consistency in quality, quantity and presentation
Maintained well-organized mise en place to keep work efficient and consistent
Evaluated inventory levels on daily basis and placed orders to restock dry goods and food items before supplies ran out
Inventoried food, ingredient and supply stock to prepare and plan vendor orders
Education
Associate of Applied Arts - Communications
Florida State College at Jacksonville
Jacksonville, FL
0 2005
Skills
Leadership and Team Building
Problem Resolution
Operations Management
Team Player
Efficient Multi-tasker
Effective Leader
Motivation
Staff Training and Development
Inventory Control
Sanitation Standards
Timeline
General Manager
Congaree And Penn
07.2020 - 04.2024
Bartender
Mellow Mushroom
02.2015 - 03.2020
Prep Chef
Carrabba's Italian Grill
01.2011 - 01.2015
Lead Bartender/ Bar Manager
Carrabba's Italian Grill
08.2004 - 04.2017
Associate of Applied Arts - Communications
Florida State College at Jacksonville
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