Patrick Ruefer
Puroclean of Augusta
Augusta,Georgia
1
Certification
6
years of professional experience
Adaptable and detail-oriented professional with a strong background in managing restoration projects. Also experienced in property losses and claims, as well as managing and documenting data related. Known for implementing quality control measures and fostering team development. Ready to leverage skills to drive operational efficiency and customer satisfaction.
Work History
Crew Chief
2 Years 11 Months- Oversaw daily operations of water damage restoration projects, ensuring compliance with industry standards.
- Trained and mentored new crew members on safety protocols and restoration techniques.
- Coordinated logistics for equipment and supplies, optimizing resource allocation for project efficiency.
- Implemented quality control measures to enhance service delivery and customer satisfaction.
- Played an integral role in the successful completion of numerous projects, meeting or exceeding all objectives within designated timeframes.
- Directed mitigation operations for large and complex property losses, coordinating restoration efforts to ensure timely project completion and compliance with industry standards.
- Collaborated with multiple insurance carriers, adhering to company-specific claim protocols while maintaining clear communication throughout the claims process.
- Utilized industry-standard software, including Xactimate, along with other digital applications to document, upload, and manage claim data with accuracy and efficiency.
Pest Control Technician
2 Months- Conducted thorough inspections to identify pest infestations and assess treatment needs.
- Administered targeted pest control treatments using industry-standard equipment and eco-friendly products.
- Maintained accurate records of service visits, treatments applied, and customer feedback for quality assurance.
- Educated clients on preventative measures to reduce pest activity and maintain a safe environment.
Active Duty Soldier
1 Year 3 Months- Contributed to successful military exercises through effective coordination and task delegation among team members.
- Utilized industry-standard software, including Xactimate, along with other digital applications to document, upload, and manage claim data with accuracy and efficiency.
- Collaborated with various departments to streamline processes and improve inter-departmental cooperation.
Independent Contractor
1 Year 3 Months- Managed multiple client projects, ensuring timely delivery and adherence to specifications.
- Developed customized solutions by analyzing client needs and industry trends.
- Streamlined operational workflows, enhancing overall project efficiency and quality.
- Mentored junior contractors, fostering skill development and knowledge sharing.
- Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Created and managed project plans, timelines and budgets.
- Conducted regular reviews of operations and identified areas for improvement.
Education
High School Diploma
Skills
Familiarity with multiple Insurance Program Standards and Regulations
Experience with Xactimate and other Property Loss software and applications
Crew leadership
Quality assurance
Schedule coordination
Routine Inspections
Problem-solving
Attention to detail
Multitasking Abilities
Excellent communication
Insurance Claim Experience
Eager to pursue training and certifications
Certification
IICRC: WRT
Timeline
Crew Chief
Puroclean of Augusta
08.2023 - CurrentRead More
Pest Control Technician
Borden Pest Control
06.2023 - 08.2023Read More
Active Duty Soldier
US Army
02.2022 - 05.2023Read More
Independent Contractor
Self Employed
10.2020 - 01.2022Read More
Sullivan South High School
High School Diploma
Read More