Summary
Overview
Work History
Education
Skills
Timeline
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Patrick Ryan

Wexford,PA

Summary

Throughout my time working as a professional in the fields of Marketing and Supply Chain, I have gained immeasurable experience working in CRM systems, Microsoft Office and PeopleSoft. In my spare time, I enjoy golfing, photography, playing my guitar and hanging out with my soon to be wife exploring new spots around the city!

Overview

5
5
years of professional experience

Work History

Strategic Decision Support Analyst

UPMC
Pittsburgh, PA
11.2023 - Current
  • Implemented effective strategies to optimize content and item master for supply chain management across various levels of consumption within the healthcare industry.
  • Shape the strategy, standards, and governance for delivering content management solutions including item master, contract catalog, and eMarketplace.
  • Support ad hoc reporting and analysis activities

Supply Chain Analyst/Buyer

UPMC
Pittsburgh, PA
11.2022 - 11.2023
  • Identified and enacted initiatives to reduce UPMC's cost of goods and services as well as increase compliance of preferred vendors and programs.
  • Saved UPMC over $75,000 in my first year via contract renewals.
  • Limited UPMC's liabilities by implementing corporate agreements and contracts for goods and services.
  • Wrote POs as necessary.

Customer Service Specialist

Dick's Sporting Goods, Inc
Cranberry Township, PA
10.2019 - 05.2022
  • Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
  • Trained new hires on products and services, best practices and protocols to reduce process gaps.
  • Improved customer service wait times to mitigate complaints.

Education

Bachelor of Arts - Communication

Robert Morris University
Moon Township
12-2015

Skills

  • Adobe Photoshop
  • Google Analytics
  • Campaign Performance Tracking
  • Microsoft Excel
  • Microsoft SharePoint
  • Analytical Thinking
  • Team building
  • Time Management

Timeline

Strategic Decision Support Analyst

UPMC
11.2023 - Current

Supply Chain Analyst/Buyer

UPMC
11.2022 - 11.2023

Customer Service Specialist

Dick's Sporting Goods, Inc
10.2019 - 05.2022

Bachelor of Arts - Communication

Robert Morris University
Patrick Ryan