Patrick Scogin
Service Lead
BIGELOW,Arkansas
Summary
Dynamic service professional with a strong background in managing technical service operations and enhancing team performance. Proven track record of optimizing operational workflows while cultivating a collaborative work environment that drives success. Expertise in diagnostics, repair, and maintenance, complemented by strong leadership abilities and a solutions-driven mindset. Committed to maintaining high service standards and fostering a productive atmosphere that empowers teams to achieve exceptional results.
Overview
23
23
years of professional experience
1
1
Certificate
Work History
Service Technician
Dobbs Peterbilt
Little Rock AR
09.2025 - Current
- Diagnosed and repaired mechanical issues in heavy-duty trucks to ensure optimal performance.
- Conducted routine maintenance checks, enhancing vehicle reliability and customer satisfaction.
- Utilized diagnostic tools to troubleshoot electronic and hydraulic systems effectively.
- Mentored junior technicians on best practices for repairs and maintenance procedures.
Service Lead
MHC Kenworth
Little Rock, AR
04.2015 - 09.2025
- Maintain safe work environment, assist all technicians in work performed, assign work, manage work load, diagnose hard to find issues
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Owner/Operator Truck Driver
Scogin Trucking
Oneonta, AL
12.2002 - 06.2003
- Operated and maintained heavy-duty trucks adhering to safety regulations and industry standards.
- Planned and executed efficient routing to optimize delivery schedules and minimize downtime.
- Conducted routine vehicle inspections, ensuring compliance with maintenance protocols and regulations.
- Communicated effectively with clients regarding delivery status, addressing concerns promptly and professionally.
Education
Diesel Mechanics
Wallace state
Cullman, ALSkills
- Leadership
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Punctual and reliable
- Valid Driver's license
- Troubleshooting skills
- Problem and issue resolution
- Professional and courteous
- Documentation and reporting
Certification
AC, brake, electrical
Timeline
Service Technician
Dobbs Peterbilt
09.2025 - Current
Service Lead
MHC Kenworth
04.2015 - 09.2025
Owner/Operator Truck Driver
Scogin Trucking
12.2002 - 06.2003
Diesel Mechanics
Wallace state