Resourceful and customer-focused leader with strong sales negotiation and operations management skills. Committed to enhancing customer experiences and driving repeat business through exceptional service and strategic planning.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Owner/Operator
NorTex Supply
Fort Worth, TX
12.2020 - Current
Managed daily operations, ensuring timely delivery and inventory management.
Optimized supply chain processes, reducing lead times and enhancing customer satisfaction.
Established relationships with vendors, negotiating favorable terms and pricing.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Bartender
HG Supply
Fort Worth, TX
03.2015 - 11.2020
Developed innovative cocktail recipes to enhance customer experience and increase patron satisfaction.
Managed inventory levels, ensuring timely replenishment of supplies and minimizing waste.
Trained and mentored junior bartenders on techniques and customer service standards.
Oversaw bar operations, ensuring compliance with health regulations and safety protocols.
Bartender/Bar Manager
Baker St. Pub & Grill
Fort Worth, TX
06.2009 - 02.2015
Crafted and served a diverse range of cocktails and beverages to enhance customer satisfaction.
Maintained cleanliness and organization of bar area, ensuring compliance with health and safety standards.
Collaborated with kitchen staff to synchronize food and drink orders for efficient service delivery.
Trained new bartenders on drink preparation techniques and customer service best practices.