Patrick Sims
Roanoke,VA
Summary
Dependable leader with 7+ years of experience supervising teams, training employees, and maintaining high standards across retail, manufacturing, and field operations. Strong background in quality inspection, customer service, mechanical awareness, and hands-on problem-solving. Known for leading by example, keeping teams organized, resolving issues quickly, and staying calm under pressure. A fast learner with a strong work ethic, consistent reliability, and a commitment to safety and teamwork. Ready to bring my leadership, communication skills, and operational experience to a Supervisor role where I can support team success and drive results.
Overview
10
10
years of professional experience
Work History
PDI Auditor
Altec Inc.
01.2024 - Current
- Perform detailed audits of vehicles and equipment to ensure compliance with quality and safety standards.
- Identify and document defects, working cross-functionally to resolve customer-impacting issues.
- Strengthen communication between departments to improve customer satisfaction and service efficiency.
Quality Technician
Intricate
01.2022 - 01.2024
- Inspected precision metal components, using Microsoft Excel for detailed data analysis and reporting.
- Verified compliance with ISO requirements, ensuring consistency in quality processes.
- Applied auditing skills that directly translate into managing sales records and CRM data accuracy.
Night Manager
Kroger
01.2021 - 01.2022
- Supervised nightly operations, handling employee scheduling, store finances, and customer relations.
- Resolved escalated customer concerns with professionalism, improving client retention.
- Developed strong management and account-handling skills while leading a diverse team.
Furniture Installer / Contractor
T&S Installations
01.2016 - 01.2022
- Worked seasonally and on the side while holding full-time employment, providing additional support for installations across offices, schools, and commercial projects.
- Installed and delivered furniture with attention to quality, efficiency, and customer requirements.
- Gained experience reading blueprints, coordinating logistics, and ensuring client satisfaction.
- Seasonal/Contract
Manager
Car Lovers Car Wash
01.2019 - 01.2021
- Directed daily operations, trained and supervised employees, and managed financial reporting.
- Delivered high-level customer service, ensuring satisfaction and repeat business.
- Oversaw sales tracking and customer accounts, preparing me for CRM-driven sales support roles.
Education
High School Diploma - undefined
Cave Spring High School
Roanoke, VASkills
- Achieved improved sales support and documentation processes, enhancing team productivity Delivered quality assurance and process auditing that elevated operational standards Cultivated team leadership and training programs that empowered staff Drove effective communication and problem-solving initiatives that resolved issues promptly Maximized the use of Microsoft Excel and Google Workspace for efficient data handling Enhanced mechanical and electrical awareness, contributing to team competency Optimized time management and multitasking, resulting in superior customer service Promoted safety and compliance with OSHA and ISO standards, ensuring a secure work environment Executed precise data recording using Microsoft Excel, supporting strategic insights
Accomplishments
- Improved team efficiency by maintaining organization and delegating tasks effectively.
- Recognized for reliability and consistent work ethic across multiple roles.
- Trusted to train new employees and support team leadership in fast-paced environments.
Additional Information
- Strong computer proficiency: Microsoft Office Suite, Google Workspace, and CRM platforms.
- Quick learner with proven adaptability across industries.
- Excellent written and verbal communication skills.
Timeline
PDI Auditor
Altec Inc.
01.2024 - Current
Quality Technician
Intricate
01.2022 - 01.2024
Night Manager
Kroger
01.2021 - 01.2022
Manager
Car Lovers Car Wash
01.2019 - 01.2021
Furniture Installer / Contractor
T&S Installations
01.2016 - 01.2022
High School Diploma - undefined
Cave Spring High School