Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Manager

Patrick Slater

Columbia

Summary

Highly knowledgeable and experienced customer service worker that has experienced a vast array of different situations. Skilled in problem solving and communication with both customers and team. Solid back and front of house experience with a goal of promoting efficient work that drives success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Manager

The Ice Cream Cone
04.2023 - 08.2025
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.

Server

Guiseppe's Pizza & Pasta Restaurant
01.2025 - 05.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Food Runner

Skull Creek Boathouse
04.2024 - 07.2024
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

Busser

Char Bar
06.2021 - 08.2021
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Dishwasher

New York City Pizza
06.2020 - 08.2020
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Education

Hilton Head Island High School
Hilton Head Island
06-2023

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Cross-functional teamwork
  • Verbal and written communication
  • Workforce management

Certification

  • OSHA Certified

Languages

Spanish
Limited Working
English
Native or Bilingual
Ukrainian
Native or Bilingual

Timeline

Server

Guiseppe's Pizza & Pasta Restaurant
01.2025 - 05.2025

Food Runner

Skull Creek Boathouse
04.2024 - 07.2024

Manager

The Ice Cream Cone
04.2023 - 08.2025

Busser

Char Bar
06.2021 - 08.2021

Dishwasher

New York City Pizza
06.2020 - 08.2020

Hilton Head Island High School

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Patrick Slater