Patrick Smith
El Paso,TX
Summary
Qualified professional driver aiming to contribute value in professional role. Highly skilled in safely operating transit vehicles while maintaining timeliness and passenger satisfaction. Strong foundation of expertise in local traffic and dot regulations.
Overview
21
21
years of professional experience
Work History
Transit Operator
City Of El Paso
El Paso
10.2016 - Current
- Maintained communication with dispatchers regarding route changes or delays.
- Collected fares from passengers, issued transfers, and provided change when needed.
- Reported any incidents or accidents to dispatchers immediately upon occurrence.
- Followed all laws and regulations while operating bus in a safe manner.
- Provided courteous customer service to all passengers throughout the duration of their trip.
Customer Service Representative
Uhaul Moving And Storage
El Paso, Texas
09.2015 - 08.2016
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Maintained a high level of professionalism when dealing with difficult customers.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
Ammunition Handler
United States Army
White Sands, New Mexico
01.2013 - 08.2015
- Maintained detailed records of ammunition inventory and stock levels.
- Assembled crates, packages, and pallets containing ammunition for shipment or transfer.
- Supervised staff during the receipt, storage, transportation, and disposal processes associated with munitions operations.
- Collaborated closely with team members in order to complete tasks efficiently.
- Conducted periodic inspections to ensure all safety protocols were met while handling ammunition.
- Ensured that all documents related to the transport of hazardous materials were accurately completed.
Petroleum Supply Specialist
United States Army
White Sands, New Mexico
01.2013 - 08.2015
- Monitored supply levels for petroleum products using automated inventory control systems.
- Coordinated with other organizations regarding fuel requirements and availability.
- Ensured proper safety measures were taken when operating vehicles transporting hazardous materials.
- Compiled records on fuel inventories, deliveries, sales, and requisitions.
- Conducted on-the-job training classes and demonstrated principles, techniques, procedures and methods of diverse subjects.
Motor Transport Operator
United States Army
Fort Campbell, Kentucky
07.2011 - 01.2013
- Followed traffic laws and guidelines while operating military motor vehicles.
- Provided support to convoy operations by driving trucks loaded with ammunition, fuel, water, and other necessary items.
- Communicated effectively with team members regarding transport status updates and changes in route plans.
- Maintained ongoing communications with operations center personnel to keep teammates informed.
- Assisted in training new Motor Transport Operators on proper driving techniques.
- Maintained strict adherence to Army regulations governing truck operations.
Petroleum Supply Specialist
United States Army
Fort Campbell North, Kentucky
01.2004 - 07.2011
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Inspected incoming shipments for quality control purposes according to Army regulations.
Skills
- Passenger Assistance
- Safe Driving Practices
- Customer relations skills
- Data Entry
- Customer Relations
- Incident Reporting
- Geographical knowledge
Certification
- Amateur Radio Operator
- Transportation Worker Identification
Timeline
Transit Operator
City Of El Paso
10.2016 - Current
Customer Service Representative
Uhaul Moving And Storage
09.2015 - 08.2016
Ammunition Handler
United States Army
01.2013 - 08.2015
Petroleum Supply Specialist
United States Army
01.2013 - 08.2015
Motor Transport Operator
United States Army
07.2011 - 01.2013
Petroleum Supply Specialist
United States Army
01.2004 - 07.2011
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