Patrick Smith
Atlanta
Summary
Sales professional with ten years of experience in client portfolio management and revenue growth. Expertise in client relationship management, team leadership, and CRM software utilization, with a history of negotiating high-value agreements. Proven ability to convert challenges into opportunities, enhancing customer satisfaction and retention through analytical insights. Focused on implementing strategic initiatives that drive organizational growth.
Overview
10
10
years of professional experience
Work History
Account Executive
Intuit
01.2024 - 02.2025
- Managed client portfolios, %80 quota in first 6 months after getting promoted from Outbound sales
- Collaborated with cross-functional teams to enhance customer satisfaction and retention.
- Utilized CRM tools to streamline operations, achieving measurable efficiency gains.
- Maintained up-to-date knowledge of Intuit's product suite and services.
Operations Manager
LA Fitness
Sandy Springs
07.2021 - 01.2024
- Managed daily operations, enhancing efficiency and team productivity.
- Implemented strategic plans, improving customer satisfaction and retention, and sales.
- Managed a top 10 gym in Georgia out of 39. Held 80% rating For staff, sales, and cleanliness.
- Trained and mentored team members on service standards and procedures.
Account Executive
Verizon
01.2019 - 01.2021
- Managed client accounts, boosting sales by 18% through tailored solutions.
- Collaborated with cross-functional teams to enhance customer satisfaction.
- Analyzed market trends to identify growth opportunities, increasing revenue.
- Remote
Leasing Consultant
Ram Partners LLC
Atlanta
07.2017 - 01.2019
- Facilitated lease agreements, securing tenants for over 90% of available units.
- Resolved tenant inquiries, enhancing satisfaction and retention rates.
- Conducted property tours, showcasing amenities to prospective renters.
Leasing Consultant
Camden Property Trust
Atlanta
04.2015 - 02.2017
- Managed leasing processes for over 100 units, achieving a noticeable increase in occupancy rates and enhancing revenue streams.
- Fostered strong relationships with prospective tenants through personalized tours, contributing to a positive leasing experience and higher conversion rates.
- Demonstrated a passion for customer service, consistently receiving positive feedback from clients regarding responsiveness and support.
Education
Bachelor in Business Management -
Prairie View A&M University
TXSkills
- Negotiation
- Account Management
- Analytical Skills
- Client Management
- CRM Software
- Operations Management
- Project Management
- Market Analysis
- Sales Forecasting
- Problem solving
Timeline
Account Executive
Intuit
01.2024 - 02.2025
Operations Manager
LA Fitness
07.2021 - 01.2024
Account Executive
Verizon
01.2019 - 01.2021
Leasing Consultant
Ram Partners LLC
07.2017 - 01.2019
Leasing Consultant
Camden Property Trust
04.2015 - 02.2017
Bachelor in Business Management -
Prairie View A&M University