Epic
Patrick Snyder
Clinical Applications Tier 1
Grand Rapids,MI
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
7
7
years of professional experience
Work History
Clinical Applications Tier 1 Advanced Radiology
Advanced Radiology Services
06.2022 - Current
- Provided technical support to Radiologist and clinical staff
- Effectively average 80-90 calls a day with the average of 60 calls a day
- Clinical Applications Team lead
IV STARTER-METRO HEALTH
University Of Michigan Health West
06.2018 - 06.2022
- Start an IV on a patient for a CT scan that requires IV contrast.
- Provided technical guidance and support to team members.
- Updated supervisor on status of projects.
- Technical Assistant Team lead
Mercy Health Phlebotomist
Mercy Health Saint Mary's Campus
04.2019 - 04.2020
- Doing blood work for patients that come into the office with an order.
- Centrifuged blood samples as outlined in clinical protocols.
- Organized daily work based on collection priority.
CNA - Holland Home Long Term Care Facilities
Holland Home
05.2017 - 06.2018
- Helping residents do some daily living needs like getting dressed in the morning and getting them out for breakfast.
- Assisted patients with daily living activities, promoting independence and dignity.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
High School Diploma -
Kent Career Technical Center
Grand Rapids, MI 05.2001 -
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Caledonia High School
Caledonia, MISkills
Teamwork and Collaboration
Remote Technical Support
Analytic's and Problem Solving
Methodical approach to tasks
Excellent Communication written and Verbal
Ability to handle large amount of information
Proficient time management
HIPPA Compliant
Microsoft suite package
PACS superuser at University of Michigan Health West(Metro Health)
Leadership in Training
Accomplishments
- Bowling State Competition(March 2015)
- Program Visitor Ambassador- KCTC (16-17 school year)
- Michigan Operator License (no tickets); nonsmoker
- All conference Athlete
- Completed CNA Training
Software
Clario
Powerscribe
Microsoft Suite
Intelerad Pacs
Cisco Finesse
Webex
Timeline
Clinical Applications Tier 1 Advanced Radiology
Advanced Radiology Services
06.2022 - Current
Mercy Health Phlebotomist
Mercy Health Saint Mary's Campus
04.2019 - 04.2020
IV STARTER-METRO HEALTH
University Of Michigan Health West
06.2018 - 06.2022
CNA - Holland Home Long Term Care Facilities
Holland Home
05.2017 - 06.2018
High School Diploma -
Kent Career Technical Center
05.2001 -
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Caledonia High School
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