Patrick Stevenson
Mexico,MO
Summary
Accomplished Director of Nursing Services at Missouri Veterans Home for nearly 20 years after being a Director of Nursing in the private sector for 5 years, renowned for pioneering healthcare programs and enhancing patient care through clinical leadership and effective multitasking. Excelled in staff development and interdisciplinary collaboration, significantly improving patient outcomes as well as staff retention. Demonstrated expertise in regulatory compliance and risk management, fostering a culture of excellence.
Overview
21
21
years of professional experience
Work History
Director of Nursing Services
Missouri Veterans Home
04.2005 - 02.2025
- Monitored and inspected staff processes to eliminate hazards posed for both Veterans and staff while ensuring continuous compliance with regulations.
- Implemented successful healthcare program through professionalism, quality of care, teaching and Veteran satisfaction.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and Veterans for continued compliance with associated regulations.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality Veteran care.
- Evaluated & supervised work performance of over 150 nursing personnel
- Established new policies and updated existing policies to improve standard of care for Veterans.
- Identified department issues to recommend necessary action plans
- Developed positive employee relations, incentives, and recognition programs to promote teamwork
- Worked closely with colleagues to develop and implement best practices to improve Veteran outcomes.
- Built and maintained positive working relationships with physicians, contracted agencies, and staff to support seamless long term healthcare operations.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Enhanced staff retention and job satisfaction through comprehensive training programs and supportive leadership.
Resource Registered Nurse
Noble Health Care
05.2004 - 03.2022
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Performed triage on incoming patients to the Emergency Room and determined severity of injuries and illnesses.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Enhanced patient satisfaction through the delivery of compassionate, high-quality nursing care and excellent communication with patients and families.
- Managed challenging medical situations with critical thinking skills, prioritizing interventions based on the severity of the issue at hand.
- Acted as a liaison between patients, families, and healthcare providers to facilitate clear communication and address concerns, ultimately resulting in improved patient satisfaction scores.
Education
Associate of Applied Science - Nursing
Moberly Area Community College
Moberly, MO01-1999
Skills
- Clinical leadership
- Nursing management
- Quality improvement
- Professional development
- Staff development
- Shift scheduling
- Long-term care
- Process improvement
- Clinical system monitoring
- Interdisciplinary collaboration
- Leadership and guidance
- Strong work ethic
- Effective multitasking
- HIPAA regulations
- Public relations
- Nursing staff supervision
- Team supervision
- Public speaking
- Documentation and reporting
- Risk management
Accomplishments
- Supervised a team of over 100 direct care staff, over 30 licensed nursing staff, and over 10 nurse managers/nursing supervisors.
Timeline
Director of Nursing Services
Missouri Veterans Home
04.2005 - 02.2025
Resource Registered Nurse
Noble Health Care
05.2004 - 03.2022
Associate of Applied Science - Nursing
Moberly Area Community College
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