Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gisela Serrano Carias

Burlington,North Carolina

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to help support the team. Team work is key.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Catering Leader

Brandwein Bagels
01.2024 - Current
  • Cultivated strong relationships with clients by consistently delivering exceptional service and memorable experiences at each event.
  • Supervised catering staff at all functions, instructing employees to restock items quickly and to promote exemplary service to guests.
  • Maintained close working relationships with food and beverage director, head chef and banquet manager.
  • Coordinated with catering staff to deliver food services for special events and functions.

Supervisor

Sodexo USA
06.2022 - 11.2023

Senior supervisor for Austin Peay State University dining department and Catering. Customer and client interaction, food production, catering setup and event coordination. Basic computer skills to include word, email and work systems. High end catering, register work and food prep for multiple units within the campus. Worked multiple retail venues in support of the campus

Supervisor

Sodexo USA
01.2020 - 06.2022
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Multiple events to include high end setups and catering execution
  • Supported multiple retail venues on campus to include food production and register and cash handling procedures.
  • Customer and client interaction to include supporting the setup and idea of customer events.

Supervisor

NexDine
12.2018 - 01.2020

Senior food supervisor for Sun Life Financial services for Nexdine. All aspects of kitchen and front of the house operations to include, production, high end food service, catering production and execution as well as support for brand retail venues on campus. Customer and client interaction, food coat controls.

Education

High School - General Studies

Bethel High School
Venice, Italy

Skills

  • Inventory Control
  • Staff Management
  • Priority Management
  • Goal-Oriented

Certification

Servsafe Certified

Timeline

Catering Leader

Brandwein Bagels
01.2024 - Current

Supervisor

Sodexo USA
06.2022 - 11.2023

Supervisor

Sodexo USA
01.2020 - 06.2022

Supervisor

NexDine
12.2018 - 01.2020

High School - General Studies

Bethel High School
Gisela Serrano Carias