Summary
Overview
Work History
Education
Skills
Timeline
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Patrick Watson

Summary

Accomplished manager with a proven track record at Alabama Distillery Co., adept in workforce management and complex problem-solving. Excelled in enhancing customer satisfaction and operational efficiency, achieving significant process improvements. Skilled in team leadership and effective communication, consistently delivering results by motivating teams and optimizing resources. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

36
36
years of professional experience

Work History

Manger

Alabama Distillery Co./ The Stashhouse
07.2021 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.

Manager

Katdaddy's BBq & Grill Co.
05.2015 - 05.2021
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.

General Manager

RPM Cranes
02.2012 - 03.2017
  • Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
  • Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
  • Trained, coached and mentored staff to support smooth adoption of new [Type] program.
  • Reduced lead times through careful planning.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.

Service Manager

Hiredhand
03.2000 - 01.2012
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.

Sailor

U.S. Navy Active Duty
07.1988 - 12.1993
  • Developed valuable skills in seamanship, navigation, firefighting, damage control, security measures, and first aid through rigorous training programs aboard the vessel.
  • Assisted in docking procedures, effectively handling mooring lines and securing the vessel to the pier.
  • Provided first aid treatment to injured personnel when necessary, stabilizing patients until medical professionals arrived on scene.
  • Contributed to successful missions by performing essential tasks such as standing watch, steering, and operating deck machinery.

Education

High School Diploma -

Cold Springs High School
Bremen, AL

Bachelor of Arts -

Avery Yarbourgh
Birmingham, AL
2000

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Cross-Functional Teamwork
  • Workforce Management

Timeline

Manger

Alabama Distillery Co./ The Stashhouse
07.2021 - Current

Manager

Katdaddy's BBq & Grill Co.
05.2015 - 05.2021

General Manager

RPM Cranes
02.2012 - 03.2017

Service Manager

Hiredhand
03.2000 - 01.2012

Sailor

U.S. Navy Active Duty
07.1988 - 12.1993

High School Diploma -

Cold Springs High School

Bachelor of Arts -

Avery Yarbourgh

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Patrick Watson