Patrick Wegner
Des Moines,IA
Summary
Dynamic and dedicated professional with a strong background in security and patient transportation, notably with Allied Universal Security Services. Proven expertise in incident reporting and confidentiality compliance, complemented by exceptional customer service skills. Successfully enhanced patient satisfaction and safety through effective communication and meticulous vehicle inspections.
Security professional with proven track record in transportation security, adept at safeguarding passenger and cargo safety. Known for fostering teamwork and achieving operational efficiency, adaptable to dynamic environments. Proficient in threat assessment and regulatory compliance, dependable and flexible in meeting security needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
07.2025 - 08.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Non-Emergency Medical Driver
Sisters Transportation
03.2023 - 02.2025
- Improved patient satisfaction by providing timely and safe transportation to medical appointments.
- Enhanced communication between drivers and dispatch team through regular updates during transports about delays or changes in schedule as needed.
- Adhered to HIPAA regulations while handling sensitive patient information, maintaining confidentiality at all times.
- Improved fuel efficiency through careful route planning and adherence to traffic laws, reducing overall operational costs for the organization.
- Completed accurate documentation of all trips, maintaining records in accordance with company policy and regulatory requirements.
- Streamlined patient pick-up and drop-off processes, making efficient use of time and minimizing delays for all parties involved.
Non-Emergency Medical Driver
Family Logistics
01.2023 - 01.2024
- Provided compassionate care, understanding the unique needs of each individual patient during transport.
- Reduced missed appointment rates by consistently arriving on time and communicating effectively with healthcare providers.
Non-Emergency Medical Driver/Taxi Driver
Freedom Taxi
01.2021 - 01.2024
- Utilized wheelchair lifts properly, ensuring patient safety while boarding or disembarking from the vehicle.
- Increased company''s reputation by consistently receiving positive feedback from both patients and healthcare providers.
- Conducted thorough pre-transport assessments to identify any potential issues or special accommodations needed for each patient.
- Demonstrated excellent customer service skills, addressing patient concerns promptly and professionally.
- Navigated complex routes efficiently, using GPS technology and personal knowledge of local areas.
- Managed emergency situations calmly and efficiently, contacting appropriate personnel when necessary.
Non-Emergency Medical Driver
Link Associates Inc
01.2022 - 01.2023
- Assisted patients with mobility challenges, utilizing proper lifting techniques and equipment for their safety and comfort.
- Maintained a clean and comfortable vehicle for patients, ensuring a positive experience during transport.
Education
Associate of Science - Auto And Diesel Repair
Lincoln Technical Institute
West Des Moines, IA05-1988
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Defensive driving
- Confidentiality compliance
- Scheduling appointments
- Vehicle inspection
Certification
- CPR Certified
Timeline
Security Officer
Allied Universal Security Services
07.2025 - 08.2025
Non-Emergency Medical Driver
Sisters Transportation
03.2023 - 02.2025
Non-Emergency Medical Driver
Family Logistics
01.2023 - 01.2024
Non-Emergency Medical Driver
Link Associates Inc
01.2022 - 01.2023
Non-Emergency Medical Driver/Taxi Driver
Freedom Taxi
01.2021 - 01.2024
Associate of Science - Auto And Diesel Repair
Lincoln Technical Institute
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