Patrick Whalen
Sales
Tampa,FL
Summary
Sales-driven Showroom Manager talented at building exceeding customer expectations and leading effective sales teams. Smart and enthusiastic and always willing to go the extra mile to make the sale.
Overview
14
14
years of professional experience
Work History
Traveling Sales Representative
Superior Sleep
06.2024 - 01.2025
- Used various techniques to attract customers to my booth in a loud, high-pace environment.
- Had to master hard closes in order to succeed.
- Updated customers on scheduled deliveries of furniture to homes.
- Followed up with clients after installation and delivery to gauge customer satisfaction.
Showroom Manager
Paradise Grills
11.2017 - 04.2024
- Promoted to Showroom Manager within first 6 months of employment.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Over $1 million of product sold per year in individual sales.
- Responsible for day-to-day operations of showroom including daily audits, inventory, employee scheduling.
- Interviewed and trained new employees to help reach personal sales goals and showroom sales goals.
Management Trainee
Enterprise Rent-A-Car
08.2016 - 08.2017
- Gained exceptional customer service experience with daily retail and corporate customers.
- Attended Top Gun as Regional Customer Service MVP for December 2016.
- Helped improve the branches overall rating - the branch had a Customer Service Rating (ESQI) of 54 when I was hired - Was a notable contributing factor that brought that rating above the corporate goal to an 83.
- Gained Sales experience selling upgrades and protections directly to customers and corporate accounts.
Restaurant Team Member – Crew
Chipotle Mexican Grill
06.2011 - 12.2013
- Responsible for daily store opening and food preparation.
- Gained increasing restaurant responsibility and experiences, involving training of new employees.
- Increased proficiency in customer service and customer relations.
Education
Communications with an emphasis in Media Production
Boise State University
05.2013
Bachelor of Science - Interdisciplinary Social Sciences, Minor in Business and Communications
Florida State University
05.2016
Skills
- B2B sales
- B2C sales
- Organization
- Negotiations
- Communications
- Ability to articulate value
- Able to adjust based on customer needs
- Sales presentations
Timeline
Traveling Sales Representative
Superior Sleep
06.2024 - 01.2025
Showroom Manager
Paradise Grills
11.2017 - 04.2024
Management Trainee
Enterprise Rent-A-Car
08.2016 - 08.2017
Restaurant Team Member – Crew
Chipotle Mexican Grill
06.2011 - 12.2013
Bachelor of Science - Interdisciplinary Social Sciences, Minor in Business and Communications
Florida State University
Communications with an emphasis in Media Production
Boise State University
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