Patrick Williams
Altamonte Springs,FL
Summary
To obtain a position as a System Support Analysis where my expertise will be utilized and
there is opportunity for growth.
Overview
23
23
years of professional experience
Work History
Network Analyst
Orange County Convention Center
Orlando, Florida
06.2022 - Current
- Provided technical support on LAN and WAN equipment installations, configurations and upgrades.
- Resolved customer service requests related to networking issues in a timely manner.
- Ran cables from existing patch panels to new patch panels to secure router and switches in proper location.
- Responded to client requests for technical support by phone, email and inter-office chat service.
- Worked with outside vendors and teams to develop voice and data wiring infrastructure.
- Installed wiring, cabling and devices to establish, repair and improve network operations.
Telecommunications Technician
TEKsystems
Orlando, FL
05.2002 - 06.2022
- Tested new products prior to deployment in order to verify compatibility with existing networks.
- Provided technical support on LAN and WAN equipment installations, configurations and upgrades.
- Collaborated closely with other IT personnel on projects related to telecom infrastructure upgrades.
- Laid out cabling plans and ran through buildings to desired locations.
Education
Computer Electronic Technology-Diploma
Florida Technical College
Tampa, FL09-1987
High School Diploma -
Gibbs High School
St. Petersburg, FL06-1983
Skills
- Troubleshooting
- VLAN management
- Self-starter
- Vulnerability patching
- Data connectivity
- VoIP
- IP addressing
- Patch management
Timeline
Network Analyst
Orange County Convention Center
06.2022 - Current
Telecommunications Technician
TEKsystems
05.2002 - 06.2022
Computer Electronic Technology-Diploma
Florida Technical College
High School Diploma -
Gibbs High School
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