Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Patrick Williams

Pearland,TX

Summary

Accomplished Information Technology Manager with a robust background at AVANCE Houston, Inc., specializing in IT governance, infrastructure development, and team leadership. Expert in enhancing system security and efficiency demonstrated through successful project management and strategic IT service improvements. Skilled in software proficiency and fostering collaborative team environments, significantly optimizing operational workflows.

Overview

24
24
years of professional experience

Work History

Information Technology Manager

AVANCE Houston, Inc.
Houston, Texas
08.2015 - Current
  • Developed and implemented IT policies and best practices, ensuring secure and efficient technology operations
  • Managed IT staff by recruiting, training, and supervising a team of IT professionals, providing guidance and support
  • Ensured network and data security through regular security checks and implemented measures to protect against cyber threats
  • Planned and allocated resources for various projects and upgrades, managed the IT budget, vendor contracts, and RFB (Request for Bids) submissions
  • Oversaw IT projects, including system updates, upgrades, and migrations
  • Collaborated with other departments to understand their needs and align IT solutions
  • Maintained IT infrastructure, ensuring the smooth operation of IT systems, including hardware, software, and networks
  • Ensured compliance with industry regulations and conducted regular system audits

Information Technology Technician/Help Desk

AVANCE Houston, Inc.
Houston, Texas
01.2013 - 08.2015
  • Monitored and resolved helpdesk requests, troubleshooting and resolving hardware, software, networking, and database issues
  • Repaired and reformatted computers, ensuring optimal performance
  • Installed and configured hardware components
  • Provided comprehensive support to end-users, addressing various technical issues

Maintenance Supervisor

AVANCE Houston, Inc.
Houston, Texas
06.2001 - 01.2013
  • Managed maintenance and janitorial staff, providing guidance and support
  • Oversaw daily maintenance of Head Start centers and administration buildings, including painting, changing lights, HVAC filter replacement, ceiling tile replacement, and office furniture repair and relocation
  • Conducted routine and scheduled maintenance on company fleet vehicles, performed playground and building inspections, and handled general plumbing, sheetrock, carpentry, and minor electrical repairs
  • Researched and ordered maintenance supplies, equipment, and replacement parts
  • Managed vendor and services contracts and RFB (Request for Bids) submissions
  • Created forms and reports using Microsoft Word and Excel
  • Developed floor plans, evacuation plans, and playground layouts using AutoCAD LITE

Education

Bachelor of Science (BS) - Business Administration and Management

University of Phoenix
Houston, Texas
08.2022

Information Technology Certificate -

Lone Star College
Houston, Texas
01.2012

Skills

  • Software proficiency
  • IT service management
  • IT governance
  • Infrastructure planning
  • Network administration
  • Budget administration
  • IT procurement
  • IT compliance
  • Security planning
  • IT asset management
  • Infrastructure development
  • Technical skills

Timeline

Information Technology Manager

AVANCE Houston, Inc.
08.2015 - Current

Information Technology Technician/Help Desk

AVANCE Houston, Inc.
01.2013 - 08.2015

Maintenance Supervisor

AVANCE Houston, Inc.
06.2001 - 01.2013

Bachelor of Science (BS) - Business Administration and Management

University of Phoenix

Information Technology Certificate -

Lone Star College

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Patrick Williams