Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Work Availability
Quote
Timeline
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Patrick Rodgers

Patrick Rodgers

Customer Service Specialist
Stony Brook,NY

Summary

Motivated sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

3
3
years of professional experience
1
1
year of post-secondary education
1
1
Certificate

Work History

Advertising Sales Representative

Professional Sports Publications
Melville, NY
09.2021 - 06.2022
  • Created and presented media and advertising packages to prospective customers.
  • Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
  • Generated $16,000 in sales during 2022.
  • Researched and customized service proposals for clients to meet requirements and set profitable compensation scale.

Supervisor

United Parcel Service
Farmingville, NY
10.2020 - 07.2021
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Successfully managed diverse roster of over 20 employees.

Personal Trainer

Energy Fitness
Saint James, NY
10.2018 - 05.2020
  • Designed specific workout systems for individual clients based on performance ability.
  • Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
  • Trained clients during strength training, cardio vascular exercise and stretching.
  • Curbed learning time by developing customer rapport during training sessions.
  • Managed personal training schedule consisting of 15+ clients.

Education

Associate of Arts - Honors Program: General Studies

Suffolk County Community College
Selden, NY
08.2011 - 06.2012

Skills

    Management collaboration

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Accomplishments

    All-County Academic Basketball Player (Suffolk County)

Certification

Certified Personal Trainer - National Academy of Sports Medicine

Interests

Brazilian Jiu-Jitsu

Hiking

Exercise

Nutritional Expertise

Basketball

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Success usually comes to those who are too busy to be looking for it.
Henry David Thoreau

Timeline

Advertising Sales Representative

Professional Sports Publications
09.2021 - 06.2022

Supervisor

United Parcel Service
10.2020 - 07.2021

Personal Trainer

Energy Fitness
10.2018 - 05.2020

Certified Personal Trainer - National Academy of Sports Medicine

05-2014

Associate of Arts - Honors Program: General Studies

Suffolk County Community College
08.2011 - 06.2012
Patrick RodgersCustomer Service Specialist