Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

PATRIK FOUGERE

Brooklyn,NY

Summary

Highly skilled and focused individual with excellent communication, leadership, and problem-solving abilities. Niche for quickly adapting to new environments and positively impacting productivity. Able to work effectively in both teams and individual settings. Seeking a challenging opportunity where growth and learning will be offered.

Overview

2
2
Certifications
3
3
years of post-secondary education
5
5
years of professional experience

Work History

Legal Creditor Escalations Supervisor

New York, NY
07.2018 - Current
  • Manage the growth and development of team members by issuing daily reports and updates.
  • Update agents on changes to state law, legal restrictions, and retainer documentation.
  • Facilitate communication between attorneys and clients for updates and drafting legal documentation (continuance, motion to withdraw, stipulation agreements, etc.).
  • Conduct weekly meetings to advise agents of new policy updates and to effectively pinpoint problematic areas.
  • Effectively coach and mentor team members by performing daily and monthly call audits on areas of improvement (call time, number of calls, Quality Assurance, etc.).
  • De-escalate clients by setting the correct expectation and taking ownership of their accounts.
  • Interview potential job candidates and provide on board training for new hires.

Legal Client Representative

New York, NY
04.2017 - 06.2018
  • Utilize Salesforce to accurately resolve client’s legal concerns and inquires.
  • Build rapport with clients by following up, providing daily alerts and updates on legal accounts.
  • Use specialized knowledge to provide clients with information on responding to legal documentation (ex: summons).

Immigration Paralegal

Stephanie Marks & Associates, LLC
New York, NY
10.2016 - 02.2017
  • Drafted, finalized and filed various non-immigrant and immigrant visa petitions (ex: TN’s, E-3’s, H-1B’s, PERM, I-140’s and so forth).
  • Utilized due diligence to verify, check and locate client information (ex: I-94 Travel Information, Updated Passports, I-797 Approval Notices).
  • Managed client case list for weekly meeting, deadlines, and client reminders.
  • Generated forms and updated client information using Eimmigration.

Paralegal

Fragomen, Del Rey, Bernsen & Loewy, LLP
New York, NY
06.2015 - 06.2016
  • Utilized due diligence to verify, check and locate client documentation (ex: Filing Petitions, Approval Notices, and Travel History).
  • Managed heavy case load and generated documents in a time efficient manner.
  • Audited, filed, and finalized various legal documents [ex: PERM Residency, I-140, AOS (Adjustment of Statuses), H-1B Amendment, I-129, G-28 and so forth].
  • Communicated with clients via email and phone to request documentation and increase overall client satisfaction.

Education

Bachelor of Arts - Law

John Jay College Of Criminal Justice Of The City University Of New York
New York, NY
09.2012 - 05.2014

Associate of Science - Journalism

Kingsborough Community College
09.2010 - 05.2012

Skills

Management

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Certification

Accident and Health License

Timeline

Securities Industry Essentials

02-2021

Accident and Health License

08-2020

Legal Creditor Escalations Supervisor

07.2018 - Current

Legal Client Representative

04.2017 - 06.2018

Immigration Paralegal

Stephanie Marks & Associates, LLC
10.2016 - 02.2017

Paralegal

Fragomen, Del Rey, Bernsen & Loewy, LLP
06.2015 - 06.2016

Bachelor of Arts - Law

John Jay College Of Criminal Justice Of The City University Of New York
09.2012 - 05.2014

Associate of Science - Journalism

Kingsborough Community College
09.2010 - 05.2012

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