Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patrina T. Dieubon

Jacksonville,FL

Summary

Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.

Overview

9
9
years of professional experience

Work History

Security Officer

GEO Group- Folkston ICE Processing Center
01.2021 - Current
  • Supervise and monitor detainees in living, recreation, dining, and visitation areas and coordinate their movement.
  • Conduct counts and providing emergency response as needed
  • Conduct shakedowns for contraband materials and confiscate prohibited items as per policies and procedures.
  • Keep daily logs on detainees.
  • Check all personnel and vehicles entering and exiting sally port.
  • Processing new intakes
  • Monitored facility access and ensured compliance with security protocols.
  • Conducted regular patrols to detect and prevent security breaches.
  • Trained new security personnel on operational procedures and safety measures.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

Correctional Officer

Florida State Prison
01.2019 - 01.2021
  • Supervision of inmates and inmate activity in detention facilities.
  • Provides care and correctional treatment of inmates.
  • Manages inmate holding areas.
  • Ensures that inmates remain in custody.
  • Transports and escorts inmates within secured areas according to relevant laws, policies, and procedures.
  • Contributes to the maintenance of institution security.
  • Performs searches on inmates and visitors.
  • Checks mail for contraband, such as weapons or drugs.
  • Prepares incident reports and other documentation.
  • Enforces rules and regulations governing facility security, inmate conduct, and inmate accountability.
  • Conducts accurate headcounts.
  • Inventories inmates’ personal property and issues receipts.
  • Break up physical confrontations and protect inmates and fellow officers from harm.
  • Provides emergency assistance as needed, including but not limited to CPR, first aid, escape of inmates, and evacuation procedures

Customer Support Specialist

Chewy - Writing Team Agent
01.2019 - 01.2021
  • Engage directly with customers who contact us for a variety of topics
  • Research and problem-solve to determine appropriate solutions for the customer and follow-up as needed to resolve issues.
  • Operate with understanding, active listening, patience, empathy and kindness to customers and Team Members alike.
  • Go above and beyond to “Wow” our customers.

Bridgeprep Academy Charter School – Teacher Aid
01.2019 - 01.2019
  • Assist classroom teachers in the instructional process, reinforcing instruction to individual or small groups of students in a classroom environment.
  • Assist in the preparation of instructional materials and implementation of lesson plans and provide routine support.
  • Assist students with academic and/or physical needs for students to access the educational environment.
  • Perform a variety of clerical duties in support of classroom activities, such as preparing, typing, copying, and filing instructional materials.
  • Grade student tests and assignments, recording of grades and attendance, lunch reports and maintaining student records and files assigned.

Substitute Teacher

Broward County Public Schools – Substitute Teacher
01.2018 - 01.2019
  • Provides classroom instruction to students as outlined in lesson plans.
  • Creates a classroom that is conducive to learning and appropriate to the maturity and interests of students.
  • Maintains a safe and orderly environment.
  • Maintains established routine of the school and classroom procedures in which assigned.
  • Maintained a professional appearance as an example to students.
  • Takes all necessary and reasonable precautions to protect students, equipment, materials, and facilities.
  • Maintains reasonable rules of conduct which encourage self-discipline and responsibility.
  • Communicates effectively with parents when needed.
  • Meets and instructs assigned classes in the locations and times designated.
  • Completes other duties as assigned.

Teleperformance USA Inc. - Technical Support
01.2016 - 01.2018
  • Assure customers
  • Provide excellent customer service
  • Follow up to customer inquiry
  • Troubleshoot customer’s products
  • Resolves customer’s issues
  • Set up repairs for customer
  • Set appointments
  • Answers questions about products
  • Demonstrated the ability to work in a fast-paced environment
  • Demonstrated proper work ethics and customer privacy

Education

Master of Science - Homeland Security/Emergency Services Management

Columbia Southern University
Orange Beach, AL
01.2026

Bachelor of Science - Criminal Justice Administration/Arson Investigation

Columbia Southern University
Orange Beach, AL
01.2018

Associates of Science - Criminal Justice

Columbia Southern University
01.2017

High School Diploma -

Fort Pierce Central High School
01.2008

Skills

  • Word Documents (Excel, PowerPoint, etc)
  • Technical Support
  • Report writing
  • Incident reporting
  • General security
  • CCTV surveillance
  • Detail-oriented
  • Superior customer service
  • Emergency response
  • Access control
  • Patrol operations
  • Complex Problem-solving
  • Relationship building and management
  • Document management

Timeline

Security Officer

GEO Group- Folkston ICE Processing Center
01.2021 - Current

Correctional Officer

Florida State Prison
01.2019 - 01.2021

Customer Support Specialist

Chewy - Writing Team Agent
01.2019 - 01.2021

Bridgeprep Academy Charter School – Teacher Aid
01.2019 - 01.2019

Substitute Teacher

Broward County Public Schools – Substitute Teacher
01.2018 - 01.2019

Teleperformance USA Inc. - Technical Support
01.2016 - 01.2018

Associates of Science - Criminal Justice

Columbia Southern University

Master of Science - Homeland Security/Emergency Services Management

Columbia Southern University

Bachelor of Science - Criminal Justice Administration/Arson Investigation

Columbia Southern University

High School Diploma -

Fort Pierce Central High School

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