Patryce Davis
Mesa,AZ
Summary
Veteran Pharmacy Technician with expertise in all facets of pharmacy operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Front Line Pharmacy Technician
OptumRx Mailing Pharmacy
Tempe, AZ
08.2020 - Current
- Entered prescriptions and verify appropriate and accurate information.
- Processed prescriptions (from intake to order completion).
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Reviewed and verified customer information and insurance provider information.
- Resolved customer issues; ensuring accurate information is provided.
Prior Authorization Pharmacy Technician
Cigna Healthcare
Phoenix, AZ
09.2019 - 08.2020
- Answered incoming phone calls and addressed questions from healthcare providers regarding prior authorizations.
- Communicated with healthcare providers to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Entered and processed prior authorizations.
Pharmacy Care Coordinator
OptumRx Specialty Pharmacy
Phoenix, AZ
10.2018 - 09.2019
- Communicated with patients, ensuring that medical information was kept private.
- Discussed medical histories with patients in an effort to provide the most effective medical advice.
- Reviewed and evaluated test results to suggest care and treatment options.
- Arranged delivery times of medications to doctor's offices for patient procedures.
- Processed prior authorizations for specialty medications.
- Assisted with obtaining financial assistance for patients in need.
Nuclear Pharmacy Technician
Cardinal Healthcare
Tempe, AZ
05.2016 - 10.2018
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Stocked, labeled and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist regarding prescription and medication-specific issues.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured, and compounded medications following standard procedures.
- Reviewed and verified customer information and insurance provider information.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
Customer Service Specialist
DHL Express US
Tempe, AZ
01.2016 - 05.2016
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Complied with company policies and procedures by encouraging positive and effective work environment among all employees.
- Resolved concerns with products or services to help with retention and drive sales.
Pharmacy Technician
MedImpact
Tempe, AZ
09.2015 - 01.2016
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Assisted pharmacies in adjudicating claims.
- Processed prior authorizations.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Reviewed and verified customer information and insurance provider information.
Intake Pharmacy Technician
Mayo Health Systems
Phoenix, AZ
05.2012 - 09.2015
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Coordinated verification and filling of prescriptions in a high-volume pharmacy environment.
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
- Set up and modified patient profiles to include current information such as medications and insurance details.
Education
Biotechnology
Maricopa Community Colleges - Mesa Community College
Mesa, AZPharmacy Technician Diploma -
PolyTech
Dover, DEHigh School Diploma -
Marcos De Niza High School
Tempe, AZSkills
- Prescription Refill Fulfillment
- Medication Documentation
- Bulk Medicine Prepacking
- Cash Register Operation
Certification
- CPhT - Certified Pharmacy Technician
- Licensed Pharmacy Technician
Timeline
Front Line Pharmacy Technician
OptumRx Mailing Pharmacy
08.2020 - Current
Prior Authorization Pharmacy Technician
Cigna Healthcare
09.2019 - 08.2020
Pharmacy Care Coordinator
OptumRx Specialty Pharmacy
10.2018 - 09.2019
Nuclear Pharmacy Technician
Cardinal Healthcare
05.2016 - 10.2018
Customer Service Specialist
DHL Express US
01.2016 - 05.2016
Pharmacy Technician
MedImpact
09.2015 - 01.2016
Intake Pharmacy Technician
Mayo Health Systems
05.2012 - 09.2015
Biotechnology
Maricopa Community Colleges - Mesa Community College
Pharmacy Technician Diploma -
PolyTech
High School Diploma -
Marcos De Niza High School