Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Patryk Plonski

Patryk Plonski

Port Saint Lucie,FL

Summary

Dynamic Eyewear Consultant with a proven track record at Cohen's Optical, excelling in customer service and achieving sales targets through personalized recommendations. Known for reliability and teamwork, I streamlined processes and enhanced patient care, ensuring satisfaction while maintaining meticulous attention to detail in insurance Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

6
6
years of professional experience

Work History

Eyewear Consultant

Cohens Optical
09.2024 - Current
  • Improved customer satisfaction by providing personalized eyewear recommendations based on individual needs and preferences.
  • Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
  • Conducted thorough insurance verifications to accurately determine coverage limits for customers purchasing eyewear products or services.
  • Managed appointment scheduling for eye exams, ensuring timely follow-up visits for patients needing prescription updates or adjustments.
  • Organized in-store events promoting new eyewear collections, resulting in increased brand awareness and foot traffic.
  • Maintained a clean and orderly work environment that promoted professionalism and efficiency.

Eyewear Consultant

Schmidts Optical
10.2022 - 05.2024
  • Handled and filed patient records with discretion to comply with HIPAA guidelines.
  • Exceeded sales targets through effective product demonstrations and persuasive communication skills.
  • Collaborated with optometrists and opticians to provide seamless patient care, facilitating accurate prescription orders and adjustments.
  • Streamlined store processes by implementing an efficient filing system for client records, reducing time spent searching for files during appointments.
  • Operated POS system terminal by inputting prescription information and processing payment with accuracy and attention to detail.
  • Consistently met or exceeded monthly sales goals while maintaining a high level of customer satisfaction.

Assistant Manager

Sunglass Hut
09.2019 - 10.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

Education

Associate of Science - Business

Indian River State College
Ft. Pierce, FL
06.2018

High School Diploma -

Saint Lucie West Centennial Highschool
Port Saint Lucie, FL
05.2018

Skills

  • Goal oriented
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Honest and dependable
  • Reliable and responsible
  • Customer assistance
  • Multitasking Abilities
  • Positive customer engagement

Languages

Polish
Professional Working

Interests

  • Gym Workouts
  • I participate in a variety of outdoor recreational activities
  • Kayaking
  • Fishing


Timeline

Eyewear Consultant

Cohens Optical
09.2024 - Current

Eyewear Consultant

Schmidts Optical
10.2022 - 05.2024

Assistant Manager

Sunglass Hut
09.2019 - 10.2022

Associate of Science - Business

Indian River State College

High School Diploma -

Saint Lucie West Centennial Highschool

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