PATTARANAN FIX
Star,ID
Summary
Motivated to learn, grow and excel in any type of work which is responsible. Highly organized, proactive and punctual with team-oriented mentality. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Shift Lead
Jacksons Food
01.2023 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained and mentored new employees to maximize team performance.
- Responded to and resolved customer questions and concerns.
- Kept employees operating productively and working on task to meet business and customer needs.
- Helped store management meet standards of service and quality in daily operations.
Cashier
Winco Foods
06.2022 - 01.2023
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Performed cash, card and check transactions to complete customer purchases.
Online Personal Shopper
Walmart
09.2021 - 06.2022
- Merchandised attractive shelf displays with current offerings to drive store sales.
- Conferred with customers to understand needs and make targeted grocery recommendations.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maximized efficiency by scanning items quickly and completing as many as 250 orders per hour.
- Worked productively with customers to meet order requirements and service expectations.
Cook
Panda Express Restaurant Group
Nampa, ID
05.2021 - 09.2021
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Obtained fresh, local ingredients to lower grocery costs.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Served as lead cook, guiding and assisting training of less experienced cooks.
Insurance Agent
Thai Life Insurance Public Co. Ltd
02.2007 - 12.2020
- Approached potential clients by using direct marketing techniques, including mailings and phone contacts.
- Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations.
- Built relationships with clients through active listening and talented to provide excellent service.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
Food Service Manager
Myself
01.2018 - 12.2018
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
- Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
- Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
General Manager ,Customer Service
Import Export Group Co.Ltd
01.2010 - 12.2015
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Coordinated resolutions for more than 30 daily customer inquiries while consistently achieving performance targets.
- Followed through with client requests to resolve problems.
- Fastened documentation, including receipts, packing slips and bill of lading, to shipments leaving facility.
Education
Certificate of Completion - People & Business Leadership
Bellevue University
Bellevue, NE03.2022
Bachelor of Arts - English
Sukhothai Thammathirat Open University
Bangkok, Thailand01.2020
Associate of Arts - Administrative Specialist
College of Western Idaho
Nampa, Idaho 07.2023 - Current
Skills
⦁ Client relations specialist
⦁ Team management
⦁ Focused on customer satisfaction
⦁ Good of administrative
⦁ Management
⦁ Talent development
⦁ Skilled multi-Tasker
⦁ Training and development
⦁ Able to use Microsoft office
⦁ Good English communication in reading, writing, speaking, listening
⦁ Teamwork with Package handling crews
- Problem-Solving
- Interpersonal Relations
- Positive Attitude
⦁ Computer skills such as Microsoft Office etc
⦁ Having skills of being leader
- Front-End Support
- Customer Relations
- Customer Assistance
- Guest Service
- Team Motivation
- Regulatory Compliance
- Work Delegation
- Employee Attendance Monitoring
- Shift Paperwork Completion
- Equipment Troubleshooting
- Inventory Counts
- Team Leadership
- Cash Handling
- Typing Proficiency
- Types 45-50 WPM
- Data Entry
Timeline
Associate of Arts - Administrative Specialist
College of Western Idaho
07.2023 - Current
Shift Lead
Jacksons Food
01.2023 - Current
Cashier
Winco Foods
06.2022 - 01.2023
Online Personal Shopper
Walmart
09.2021 - 06.2022
Cook
Panda Express Restaurant Group
05.2021 - 09.2021
Food Service Manager
Myself
01.2018 - 12.2018
General Manager ,Customer Service
Import Export Group Co.Ltd
01.2010 - 12.2015
Insurance Agent
Thai Life Insurance Public Co. Ltd
02.2007 - 12.2020
Certificate of Completion - People & Business Leadership
Bellevue University
Bachelor of Arts - English
Sukhothai Thammathirat Open University
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