Pattaraporn Kodrat
Van Nuys,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level ground staff and customer service position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am willing to learn new things and I am a fast learner with flexible,sociable,modest and can work under pressure . Experienced work in tourism and airline industry in Thailand with efficiently best service mind .
Overview
6
6
years of professional experience
Work History
Human Resources Assistant
Qatar Airways
Bangkok , Thailand
01.2017 - 10.2017
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Organized new employee orientation schedules for new hires.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Organized company-wide events for team building purposes, boosting overall morale among employees.
- Improved employee satisfaction by developing and implementing new HR policies and procedures.
- Applied mediation and collaboration to successfully resolve employee complaints and grievances.
- Provided assistance during annual performance review processes, collecting data to help inform evaluations and goal setting initiatives.
- Updated and maintained employee attendance records.
- Assisted with creating employee handbooks and manuals.
- Converted employee status from temporary to permanent.
Sale Associate
Ko-Sai Commerce
Ubonratchathani ,Thailand 34170
03.2012 - 08.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor Faculty Of Humanities - Tourism Management
University of The Thai Chamber of Commerce
Bangkok, Thailand 02.2018
Skills
- Administrative Skills
- Office Administration
- Payroll Processing
- Maintaining files
- Conflict Management
- Human resources administration
- Recruitment
- Business Administration
- Human Resources Operations
- Employee Surveys
- Customer services
- Adaptability
- Interpersonal skills
- Teamwork & collaboration
Languages
Thai
Bilingual or Proficient (C2)
Laos
Bilingual or Proficient (C2)
English
Advanced (C1)
Chinese (Mandarin)
Intermediate (B1)
Timeline
Human Resources Assistant
Qatar Airways
01.2017 - 10.2017
Sale Associate
Ko-Sai Commerce
03.2012 - 08.2015
Bachelor Faculty Of Humanities - Tourism Management
University of The Thai Chamber of Commerce