Patti Francis
Rio Rancho,NM
Summary
Skilled Asset Protection Associate familiar with patrolling premises, checking bags and acting as visible deterrent to criminal activity. Organized and well-trained with strong defensive skills and problem-solving abilities. Offering 6 years of experience in security. Adept at preventing employee and visitor criminal activity with observational and investigation abilities. Knowledgeable about how to deal with physical altercations in a safe way.
Overview
19
19
years of professional experience
Work History
Asset Protection Associate
Walmart
03.2004 - 07.2023
- Controlled reduction of loss inventory by protecting company assets.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Contacted local authorities and apprehended shoplifters.
- Patrolled store departments to check for suspicious activities.
- Implemented loss prevention strategies and programs to minimize shrinkage.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Kept patrons and employees safe and from criminal activity.
- Investigated and reported any suspicious activity to local law enforcement and store management to obtain quick response.
- Built professional relationships with local law enforcement and other related organizations.
- Checked CCTV for evidence of shoplifting.
- Implemented and maintained loss prevention programs in close collaboration with store management.
- Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues.
Education
Child Development - Child Development
Child Advocacy
Albuquerque, NM05.2016
Certificate in Child Care - Child Development
Central New Mexico Community College
Albuquerque, NM06.2012
High School Diploma -
Washington High School
Phoenix, AZ10.1985
Skills
- RFID Tracking
- Theft Investigation
- Trend Analysis
- Client Needs Assessment
- Shoplifter Detention
- Customer Monitoring
- Loss Prevention Assessment Programs
- Active Listening
- Customer Support
- Theft Reduction
- Security Awareness
- Safe Work Practices
- Department Patrols
I enjoy swimming and tennis. Camping and fishing.
I love outdoor activities with family and friends and I like crime .
Timeline
Asset Protection Associate
Walmart
03.2004 - 07.2023
Child Development - Child Development
Child Advocacy
Certificate in Child Care - Child Development
Central New Mexico Community College
High School Diploma -
Washington High School
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