Summary
Overview
Work History
Education
Skills
Timeline
Generic

ShaunaMonique Capone

La Habra,CA

Summary

Record of accomplishment includes preventing thefts each week. Recognized as a competent and successful loss prevention professional.maintained a generally safe and controlled environment throughout the shift. Customer traffic was moderate to high during peak hours, and no major safety hazards were observed. All assigned surveillance zones were actively monitored, and floor presence was maintained to deter potential theft activity.

  • Observed multiple subjects exhibiting concealment behavior in high-risk departments. Conducted surveillance and maintained visual contact in accordance with company policy. And sending out daily pass downs of your day.

Overview

16
16
years of professional experience

Work History

Asset Protection Associate

Walmart
Eastvale, California
08.2020 - Current

primary job duty is to actively monitor and prevent theft, fraud, and other security risks within the facility, by observing customer behavior, investigating suspicious activity, and ensuring the safety of both customers and associates, while also maintaining a visible presence as a deterrent to criminal activity; essentially safeguarding the company's assets and property. Assisting with inventory audits, identifying discrepancies, and reporting issues to management

Moved orders to and from packing and shipping areas to facilitate fulfillment. Cleaned work area to foster safe environment. Worked in cold, heat and dust-filled conditions to meet productivity goals. Used repetitive motions to work at consistently fast pace. Loaded materials and products into dedicated package processing equipment. Kept inventory records accurate by conducting routine counts do practical to certify employees on power equipment inbound, and outbound, trailers, and containers

Marketing Coordinator

Leaf filter, gutter protection
Los Angeles, California
01.2019 - 03.2020

Coordinated parts and transportation to handle on-site generator work. Inspected equipment and prepared safety documentation outlining findings of assessments. Adapted to store needs by cross-training and moving between multiple roles. Interacted with customers to personalize the shopping experience and build positive rapport. Handled customer complaints following company procedure. Navigated objections to skillfully close sales. Arranged creative displays to attract incoming customers and spike curiosity. It was used cross-selling and upselling to boost the value of customer purchases. Trained junior staff members in proven sales strategies and techniques. Executed planned merchandising strategies to produce the desired effect. They resolved customer issues quickly to recapture customer loyalty and prevent lost sales. I was kept up-to-date on current and upcoming product and service Offering

Marketing Manager

Distinguish marketing
Rancho Cucamonga, California
03.2017 - 12.2019

Trained twenty individuals in office • Trained three individuals in field for marketing & direct sales • Designated as Team Leader • Advanced position to Campaign Manager • Supervised Team for time management; budgeting resources (Note: Company ceased operations 26 December 2019)

Overnight Stocker

Walmart, supercenter
Rialto, California
08.2010 - 06.2016

unloading trucks, stocking shelves throughout the store with new merchandise, organizing inventory, and ensuring the sales floor is ready for customers

by the morning opening. typically working during late night hours like 10pm to 7am; this includes tasks like rotating stock, removing damaged goods, setting up displays, and properly pricing items.

Education

Contact Tracer - CERTIFICATION CAREER DEVELOPMENT, CONTACT TRACER

Mt. San Antonio College
Walnut, CA
06.2020

GED -

San Bernardino Adult
San Bernardino, CA
06.1987

Skills

Front-end monitoring

Access control management

RFID tracking

Integrity and trustworthiness

Policy enforcement

CCTV tracking

Report writing

Securities safekeeping

Loss prevention background

Audit conduction

Surveillance techniques

Loss prevention strategies

Loss prevention

Detail-oriented

Incident reporting

Customer support

Timeline

Asset Protection Associate

Walmart
08.2020 - Current

Marketing Coordinator

Leaf filter, gutter protection
01.2019 - 03.2020

Marketing Manager

Distinguish marketing
03.2017 - 12.2019

Overnight Stocker

Walmart, supercenter
08.2010 - 06.2016

GED -

San Bernardino Adult

Contact Tracer - CERTIFICATION CAREER DEVELOPMENT, CONTACT TRACER

Mt. San Antonio College
ShaunaMonique Capone