Patti Marsh
Memphis,TN
Summary
Detail-oriented Scheduler with expertise in managing complex schedules and high-priority tasks. Proven ability to enhance organizational efficiency and support strategic initiatives.
Overview
41
41
years of professional experience
Work History
Scheduler/Executive Assistant
Congressman Steve Cohen
Memphis, Tennessee
10.2016 - Current
- Coordinated schedules for Congressman's meetings and events to ensure efficient time management and organization.
- Drafted agendas and prepared materials for various engagements.
- Maintained accurate records of appointments and event details.
- Supported the Congressman in strategic planning for upcoming initiatives.
- Coordinated and confirmed appointments for the Congressman.
- Delegated tasks to personnel based on skill level and availability to optimize team workflow and effectiveness.
- Ensured compliance with established policies and procedures related to scheduling activities.
- Performed data entry into computer systems for tracking purposes.
- Maintained positive working relationship with fellow staff and management.
- Managed daily schedules and appointments for Congressman Steve Cohen.
- Coordinated communication between constituents and congressional office staff.
- Drafted correspondence and prepared briefing materials for meetings.
- Facilitated travel arrangements for the Congressman and staff members.
- Monitored incoming emails and responded accordingly in a timely manner.
- Screened phone calls for executives to prioritize client communications and enhance response efficiency.
- Handled confidential information with discretion and integrity.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
Director of Development
YWCA Greater Memphis
Memphis, Tennessee
09.2012 - 09.2014
- Developed strategic fundraising plans to support the domestic violence shelter.
- Cultivated partnerships with local businesses for sponsorship opportunities.
- Implemented marketing strategies to raise awareness for YWCA programs.
- Coordinated with internal departments to ensure alignment between development and organizational objectives.
- Oversaw the creation of grant proposals for submission to local, state and federal agencies.
- Managed the coordination of special events such as galas, golf tournaments, luncheons.
- Cultivated strong relationships with board members, donors, prospects, and the philanthropic community to keep the institution's financial needs in the forefront.
- Liaised with business and community members to increase awareness of fundraising programs and causes.
Flight Attendant
Northwest Airlines
Memphis, Tennessee
11.1985 - 06.2007
- Ensured passenger safety through comprehensive pre-flight safety briefings.
- Resolved passenger inquiries and issues promptly, enhancing overall flight experience.
- Managed emergency situations by executing established safety protocols effectively.
- Completed annual government training, ensuring compliance with safety regulations and readiness for emergencies.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols to meet FAA requirements.
- Managed medical emergencies during flights, providing critical support and care to affected passengers.
- Completed paperwork related to passenger manifests accurately after each flight.
- Worked with air marshals, airport security, and ground personnel to remove unruly passengers.
Education
Some College (No Degree) - Music
University of Wisconsin-Whitewater
Whitewater, WISome College (No Degree) - Political Science and Government
University of Memphis
Memphis, TNSkills
- Meeting coordination
- Meeting scheduling
- Calendar management
- Effective multitasking
- Problem-solving and critical thinking
- Teamwork and collaboration
- Communication skills
- Strong work ethic
Accomplishments
- Certificate for outstanding community service and leadership presented by Tennessee Governor Phil Bredesen.
Timeline
Scheduler/Executive Assistant
Congressman Steve Cohen
10.2016 - Current
Director of Development
YWCA Greater Memphis
09.2012 - 09.2014
Flight Attendant
Northwest Airlines
11.1985 - 06.2007
Some College (No Degree) - Music
University of Wisconsin-Whitewater
Some College (No Degree) - Political Science and Government
University of Memphis