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Natasha Muleya
Lusaka,Zambia
Summary
Experienced Executive Assistant with five years of support in the Technology and Mining sectors. Skilled in enhancing executive productivity through organization, communication, and client service. Proven track record in maintaining confidentiality and improving office operations. Adaptable and quick to master new skills.
Overview
8
8
years of professional experience
Work History
Executive Assistant to the Chief Executive Officer
Tsavari Mining Limited
Lusaka, Zambia
08.2022 - Current
- Manage the CEO's schedules including appointments, meetings, and travel arrangements, ensuring efficiency.
- Coordinate with departments to facilitate smooth day-to-day operations and communication.
- Maintain and organize confidential executive's records and files
- Respond to emails and other correspondence to facilitate communication and enhance business processes.
- Prepare reports, presentations, minutes, and documents to enhance team productivity.
- Developed and implemented a filing system for easy information retrieval
- Promote team productivity by keeping supplies organized and well-stocked.
- Monitor deadlines and act on them to increase productivity
- Analyzing patterns to manage business tasks even more efficiently.
- Relationship building and stakeholder management.
- Work with management to initiate new projects and assist in various processes.
- Facilitate training and onboarding for incoming office staff.
Executive Assistant to the CEO and CTO
Nyamukafrica Solutions
Lusaka, Zambia
02.2019 - 08.2022
- Managed executive calendars, scheduling meetings and appointments to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Used advanced software to prepare documents, reports, and presentations.
- Greeted arriving visitors, determined the nature and purpose of the visit, and directed individuals to appropriate destinations.
- Took notes and dictation at meetings.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Created and managed office systems to deal with documentation efficiently.
- Attended workshops on behalf of the company
- Collaborated with staff members to work on different projects
Sales Executive
Sanlam Life Insurance Zambia
Lusaka, Zambia
02.2017 - 08.2019
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Identified new business opportunities through networking, marketing, and prospective database leads.
- Met existing customers to review current services and expand sales opportunities.
- Selected correct products based on customer needs, specifications, and applicable regulations.
- Presented a professional image consistent with the company's brand values.
- Informed customers of promotions to increase sales productivity and volume.
- Built relationships with customers and the community to promote long-term business growth.
- Participated in Exhibitions on behalf of the company to market products to potential clients.
Education
Certificate in Business Administration -
National Institute of Public Administration
Certificate in Life Insurance Agents Course -
Zambia College of Pensions and Insurance Trust
Certificate in Computer Basics -
Choice Computer School
Secondary School Certificate in General Education -
Choma Secondary School
Skills
- Executive and Administrative Support
- Business Correspondence
- Mail Management
- Proper Phone Etiquette
- Meeting Planning
- Appointments Setting
- Customer Service
- Communication and Organizational Skills
- Proficiency in MS Office
- Meeting Coordination
- Internal Communications
- Office Record Management
- Travel Arrangements Coordination
- Organization And Multitasking
- Organization Skills
- Confidential Correspondence
- Bookkeeping
Personal Information
Title: Executive Assistant
Languages
- English
- Bemba
- Tonga
References
- Mr. Saddler Musonda, Chief Financial Officer, NyamukAfrica Solutions, 0955 921632
- Mr Kasonde Chituta, Supervisor, Sanlam Life Insurance Zambia, 0977 704910 / 0963-866388
- Rev. Flemings Muleya, Chief Executive Officer, Edusongs Solutions, 0977 832846
Training
- Administrative Support - Alison Courses
- Executive Assistant Skills - Alison Courses
- Financial Management Essentials - Non-profit Ready
Interests
Software
Microsoft office suite (Word, PowerPoint, out-look and excel)
Scheduling Software(calendar applications)
Project management (Asana, Trello)
Computer Literacy (Email Management, basic computer skills, document management, research
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsTeam Building / Company RetreatsHealthcare benefitsFlexible work hoursWork from home optionPaid sick leaveCertification
Administrative Support
Financial Management Essentials
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Executive Assistant to the Chief Executive Officer
Tsavari Mining Limited
08.2022 - Current
Executive Assistant to the CEO and CTO
Nyamukafrica Solutions
02.2019 - 08.2022
Sales Executive
Sanlam Life Insurance Zambia
02.2017 - 08.2019
Certificate in Business Administration -
National Institute of Public Administration
Certificate in Life Insurance Agents Course -
Zambia College of Pensions and Insurance Trust
Certificate in Computer Basics -
Choice Computer School
Secondary School Certificate in General Education -
Choma Secondary School
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