Patti Walker

As ProductionTeam Leader, I am responsible for managing scheduling across multiple production departments, ensuring optimal alignment of resources to meet production goals. I focus on driving employee performance by monitoring productivity, maintaining high standards of quality control, and fostering a positive work environment. My role emphasizes effective team building, encouraging collaboration, and open communication to promote efficiency and employee engagement. I am committed to creating a balance between a fun, motivating atmosphere and maintaining a high level of productivity, ensuring that team members are both empowered and supported in achieving organizational objectives. I evaluated employees' strengths and assigned tasks based upon experience and training, as well as facilitating regular team meetings to discuss progress towards goals, identify challenges, and develop solutions collaboratively.

I also managed a diverse portfolio of accounts, ensuring that I maintained high client retention rate by providing exceptional customer service and anticipating client needs. I increased client satisfaction by building strong relationships and addressing their needs promptly, as well as serving customers with knowledgeable, friendly support at every stage of shopping and purchasing.

As the owner of a halotherapy salt room, I was responsible for overseeing the complete renovation of the building, transforming it into a luxurious spa environment to meet the expectations of discerning clients. My role included managing all aspects of the business, from ensuring high-quality customer service to maintaining the ambiance and facilities necessary for a premium spa experience. I worked closely with clients to understand and
fulfill their needs, creating a relaxing and rejuvenating environment that upheld the highest standards of luxury and wellness. Despite our best efforts, the Covid-19 outbreak forced
our business to be closed.

As a Production Manager/ Print Specialist, I was responsible for overseeing the entire production process of printed materials, from scheduling print times to ensuring quality control. I worked closely with clients and other graphic artists to create compelling ad campaigns, coordinating efforts to meet specific client needs. My role also involved managing tight deadlines while ensuring that all projects were delivered with the highest standards. Through careful planning and attention to detail, I consistently maintained production schedules, ensuring timely and successful delivery of printed materials.