Patti Dawson

Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

• Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue to at least 10%.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Mentored new team members on POS system operation, customer service strategies and sales goals.
• Engaged with customers to effectively build rapport and lasting relationships.
• Helped customers locate products and checked store system for merchandise at other sites
• Processed product returns and assisted customers with other selections
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise

• Informed customers about special promotions and provided detailed information for various products.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Worked in bread department- from freezer-baking, packaging- slicing for sales and displays
• Work in Deli department- slicing, weighing and breaking down slicers, to cleaning all that is necessary to maintain clean and healthy department.
• Worked in substation- making of sandwiches and heroes to customers specifications. (Condiments, heating etc.).